Call Forwarding / Divert on PAYG

[paulg0]

Did something happen with call forwading on PAYG. I have 2 sims, one old plan and one new plan. Call divert doesn't seem to work on either of them anymore. I have tried different devices and also using short codes and phone menus with no luck

Paul

[paulg0 · Accepted solution]

Scrap that, it's suddenly started working this morning. 

Paul

[JonathanB]

Hey @paulg0,

Glad to hear this one fixed itself. I've marked this as "solved", but please let me know if you spot any issues like this again and we can take a closer look.

Thanks,
Jonathan

[Mikefinlay1]

I am in the UK with a Three PAYG Sim in an IPhone. I also have an Irish Mobile for work. My iPhone will not allow me to divert incoming calls from my UK to my Irish number. Can you help? 

[JonathanB]

Hi @Mikefinlay1,

Sorry about this, I've had a check and we can only support diverts to UK landlines or mobiles.

Thanks,
Jonathan