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Conversations

Upgrade failure

So much for customer loyalty. I’ve been with 3 since 2004, from their pay as you go days up to having several contracts. Only to be told I can’t upgrade as promised because my credit check failed. After a period of health issues yes my credit is in t...

error 500

i’m trying to pay off some of my device plan. keeps saying error code 500. this has happened everytime so i can’t pay, to the point my account is at default. WHAT DO I DO

vm04 by Fledgling
  • 1288 Views
  • 3 replies
  • 0 likes

3 and Vodafone

If 3 is now part of Vodafone, why is there an EU roaming charge? My Vodafone contract has no charge. 

JD60 by Fledgling
  • 728 Views
  • 1 replies
  • 0 likes

'Your Queries' - where is it?

I recently contacted Three - wish to hell I didnt, such awful treatment... I raised a complaint. I have texts referring me to the 'Your Queries' section to get an update, telling me this has been updated. I cannot find it anywhere. How do I locate it...

38849 by Fledgling
  • 3077 Views
  • 8 replies
  • 0 likes

Roam Pass Expiration?

Hi,I,m off to Europe this week. I curently have a 25GB Value SIMO 12M - 1 year contract.Since starting the contract I've used my 14 day Roam in Europe, As I'm still within my contract and have been away already for 14 days, do I need to buy a new add...

Totally fed up with the awful phone signal

Ok I have read today there is issues … yes it has been even more awful today than usual but how do I go about cancelling my contract as the phone signal is so bad. I have a 50 min commute from Garstang to Kendal and I loose signal completely at over ...

Annoyed9 by Fledgling
  • 1047 Views
  • 1 replies
  • 0 likes

Best solution Sim only plan

When I purchase an 160gb lite does it automatically come with unlimited calls and texts