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I accidentally blocked my SIM card half way through my 12 month SIM only contract, so I ordered a replacement over the phone. I noticed on my account that my contract has been renewed and now has another 12 months to go before it ends. I made a compl...
ongoing complaint has been going on for some weeks where 3 have a been charging us for 5 years for a phone we have never had . 3 have agreed this was a mistake and have agreed to refund the money. When though its going on and on we get a update every...
Why whenever I add spend cap after two to three days three send messages says I have reached the spending cap I am out of allowance , I even didn't make any calls and haven't used data and roaming, I am on wifi ,
Dear Sir or Madam I have been on live chat on Monday and got a link by text for me to uploaded proof of my ID and Bank Statement on Monday 22 September 2025 but no confirmation yet if you recived it yet.I am trying to sort error of payments on my Ban...
Like many I've request many times the DPD return label for my 5G router but the label (or QR code) never arrived. Now I'm being threatened with a charge. How can I just return the router? It's been very stressful.
Hello community,i got my phone from camden market last weekend on 20th sept 2025. I reported it to 333 to block my number and phone straight away. Later i contacted them, that for proof of usage and a replacement sim. I got replacement sim from store...
I have a three contract for a portable wifi data hub that isn't on my account. I have been trying to cancel this for a few years now and it has resulted in hundreds of pounds lost. I have checked everywhere for any details or access to the account an...
Good morning I recently upgraded my handset and the deal was I can claim a free Samsung watch7. I have had no communication of how to do this. Please can anyone advise? Thank you
Hello. Is anyone aware of any fraudulent activity generated on their account by "THREE" ??? A lady from the sales team kept calling me day after day. I would speak to her for 5 mins mostly to advise her that I'm very busy with some problems with my s...
I cannot use any features on my account it’s telling me to contact account owner but I am the owner this is ridiculous and makes no sense
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