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Best solution if I buy 14 day ATW Extra pass will it work in America

Hello, I purchased a 14 day around the world extra pass to use in America as it was on sale so cheaper than the £60.  I checked with Three first they said it would work but I cannot see that on the website.  When I search ATW Extra pass destinations ...

Lemons by • Fledgling
  • 1834 Views
  • 2 replies
  • 0 likes

Best solution Cancel/Return Upgrade

Hi, I've upgraded my contract on the 13th July. I've received the new handset today.  I've now realised that I've made a mistake in upgrading.Can I return the handset. The box is unopened. Also, would it be possible to to go back onto my old airtime ...

Best solution Don't use add-ons.

Hello,My data pack has expired today and I would like to purchase the £10 pack with 40 GB. However, I am unable to proceed due to the following warning message:“Another action is in progress on your account. You'll need to wait for this to complete b...

Device plan e signable not received

No e signable document received . I received the order confirmation and the customer agreement form via email but not the device plan agreement to sign . Told to contact them around 6pm today as have to wait 24 hours but what if it happens again is t...

Hasbo16 by • Fledgling
  • 715 Views
  • 2 replies
  • 0 likes

How can I keep this number?

Hello, I use this number last month when I travel in Europe. Now I am in China. I want to use this number again when I travel aboard of China next time. My question is how to keep this number. I merely use this number in China, so what's the cheapest...

BoLun by • Fledgling
  • 907 Views
  • 1 replies
  • 0 likes

Best solution Forum account

@JonathanB - Are you able to help?I closed one of my Three accounts and didn't realize that it woud de-link my forum account (@garetc). When I try to log into the old account it asks me to set a username, when I logged into this one it did the same t...

garetc1 by • Fledgling
  • 1671 Views
  • 3 replies
  • 0 likes

Roaming in Europe

Hi, I was in Greece last week and bought a 7 week data plan, which I thought was unlimited as I have unlimited data. Now I’ve just started my interrailing trip and bought a 14 day pass, and now, day 2, I received a text saying I’ve used all of my all...