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Totally fed up with the awful phone signal

Ok I have read today there is issues … yes it has been even more awful today than usual but how do I go about cancelling my contract as the phone signal is so bad. I have a 50 min commute from Garstang to Kendal and I loose signal completely at over ...

Annoyed9 by Fledgling
  • 1038 Views
  • 1 replies
  • 0 likes

Best solution Sim only plan

When I purchase an 160gb lite does it automatically come with unlimited calls and texts 

Calling issues 25/06/2025

Hi everyone, We’re aware some customers are experiencing issues with calls at the moment. Our team are working hard to get things resolved as soon as possible. We’re sorry for any inconvenience in the meantime. Please refrain from creating multiple n...

JonathanB by Community Moderator
  • 158563 Views
  • 291 replies
  • 12 likes

can't edit add-ons for upgrades

Cant edit basket for upgrades.I am trying to upgrade my plan and having an issue.I can add the plan I want to the basket but when I select 'edit add-ons' the page fails, all I get is footer information (contact us, FAQs etc..)and I can't edit anythin...

Phone stolen, google play charges

I had my phone stolen earlier this month and have noticed someone using ThreePay to charge things to my phone bill. I have an extra 150 GBP on my bill for this month. I absolutely cannot afford to pay this. I contacted customer service to have my ori...

Three rewards app

Hello! I took out a new contract with a new handset on three, whilst also having an existing sim only contract. I had to transfer my number to another network in order to keep my “old” three number which took a few days but was successful. Since doin...

Terrible service

My family have been with Three for years.  I recently tried to upgrade my phone to the iPhone 16 with a new sim deal, and the order went through.  However on the day of delivery I got a phone call from a number I did not know claiming to be Three.  I...