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Can’t log in to account

Anjolaoluwa
Fledgling

I’m trying to register again with the same number and it is saying the account details is for another person.

2 REPLIES 2
StephenK
Employee
Employee

If you have more than one Three account you can't use the same email across multiple accounts. This is due to some system changes made recently where this used to be possible. You can either call customer services on 333, use live chat, or pop in store (with in-date photo ID) and ask them to change the email address on the account to one you aren't using with Three currently. Then you should be able to re-register.

Paddiewack
Superstar

You must use the same email address with all the same login details!