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Best solution Unused Allocated Data

What happens when all the allocate data allowance is not used at the end of the month. It's wrong to pay for unused data.

Shaft by • Fledgling
  • 743 Views
  • 2 replies
  • 0 likes

Paramount+ - anyone having any issues?

I have a new contract with paramount + included. My account is showing expired after less than a month of use. Three keep sending me to paramount+ and they keep sending me back to three! I can’t speak to a real human in any of these situations! Anyon...

AliciaPE by • Fledgling
  • 422 Views
  • 1 replies
  • 0 likes

Best solution Persoal information

I am trying to change / update details and have been unable  to contact customer services  to discuss further.  Please could someone provide a direct contact number?

Advice by • Fledgling
  • 686 Views
  • 1 replies
  • 0 likes

Managing queries

 I made a complaint and received the below email. One of our agents has updated your query (case no) with some new information. Please take a look as soon as you can.To manage your query, just log in.I've logged in on the website and the app and ther...

Why was my voicemail deactivated?

My voicemail was deactivated with no warning and no reason.  I tried contacting support, but they just made up some nonsense about people who don't receive voice mails regularly enough and therefore aren't using space in the database are using too mu...

Jiminy by • Fledgling
  • 1145 Views
  • 1 replies
  • 0 likes

Finished contract and returning the router.

My 5g contract finished in January but I kept paying for the service until the 18th of April when I decided to move over to Fibre.My bag has just arrived and in it is a letter asking for the router back in new condition.  Also, when I spoke to an adv...

DarrenS by • Regular
  • 3247 Views
  • 13 replies
  • 0 likes

Old Paygo vs. New Paygo and eSIM Support

I don't live in the UK so I only use my service when I visit.  I have the old Paygo SIM card I bought in 2018 and it is still active.  I know that system is different from the new system.Questions:1 - It seems the New Paygo and the Old Paygo are simi...

username by • Fledgling
  • 1151 Views
  • 2 replies
  • 0 likes