Home

Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Conversations

Start a conversation

Pay as you go credit

Had a  date pack and run out of data topped up £40 and couldn't get another add on pack so my credit ran out in an hour how can this happen and be allowed 

Best solution Samsung Galaxy 8 Classic - Delivery Date

Hi. I ordered a Samsung Galaxy Watch 8 Classic LTE yesterday from the Three website, when i ordered it said pre-order, stock due on 14/8. I've checked the website today and it now says Low Stock - order by 8pm tonight for delivery on 9/8 (tomorrow) s...

aide199 by • Regular
  • 2278 Views
  • 4 replies
  • 0 likes

Best solution Genuine or Scam phone calls

Today I  missed a call from the following phone number :0333 338 1302I googled it and some results said it was a Three number and others said it was a scam pretending to be Three. Could anyone please confirm whether it is a Three number or not?Thanks...

Best solution Restricted content

Where is this?: Manage services" or "Plan settings" section. Look for the "Adult content" or "Adult filter settings" option and toggle it to "off". 

Bared from making calls

Hello, I just need to understand what is going on in my account. I have been bared from making calls because I’m owning about £12. Which I don’t seem to understand how that came about. I’m on an unlimited plan which I’m charged monthly to the best of...

Chijioke by • Fledgling
  • 892 Views
  • 4 replies
  • 0 likes

Sim

I upgraded my SIM via phonecall on 02/08 but the data hasn't changed yet.How long does it take to activate?

Can you actually speak to an assistant?

It appears to be impossible to actually speak/chat to a three assistant. The chat feature disconnects from both the app & website, the phone line has no useful options and then simply hangs up. What sort of nonsense is this? Is there a way to actuall...

Best solution Prepaid Data Packs' calls and texts

It's stated that data packs have certain amounts of data that can be used in 71 GoRoam destinations.First: what are these 71 destinations?Second: How does calls&texts work in those destinations? Charged from credit, or covered in the pack? If covered...