Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
Came on to make a payment I was outstanding due to payment date change on my device plan and 57 minutes later still no link sent to me to take it!! I tried on app first but that kept saying something was wrong then chat bot sent me to wrong departmen...
I’m honestly beyond frustrated right now. I’ve got an £18 charge on my Three bill for a Fuze Forge subscription I NEVER signed up for. I didn’t click any link, didn’t agree to anything, didn’t even know this service existed until I saw the charge. An...
Hi there,When my previous 12 month SIM-only contract ended, I was offered a new 24 month SIM-only contract through the app. However, during the process, I had somehow created a new account entirely, with a new phone number, on my new 24 month contrac...
Whats going on with 3Topped up twice showing on account as paidBut also no credit?
I’ve asked multiple times to cancel the phone number I was initially given (before I transferred my actual phone number).I was assured the number was cancelled after being refunded, but after still being charged twice apparently Three have no record ...
Just a heads up, particularly to anyone abroad relying on eSIMs - if you lose/break your main phone, there is no way to transfer your esim to a new phone.Three requires you to visit a Three store or send you a physical sim by post to your UK address....
Why am I being charged roughly about £30 extra each month on top of my bill?! I called three and asked and they said it was due to a third party app for subscriptions or in app purchases, (which all get taken out my bank on the spot when I make in ap...
Hello all, I’m unable to get the live agents to find this error message to be removed, they assume they weren’t unable to find it…?but clearly it says so here. How to resolve this issue? Thanks.
I am unable increase my spend cap via the app. I did online chat the other day and was told I had a £20 cap set. Where can I see this and why can’t I use it?
Hi, I've had the same Three contract for years, and have never had a problem accessing my voicemail. Today I received a text message saying I have a voicemail following a missed call. However, when I call the usual voicemail number, I get a message...
