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Conversations

Forced unwanted downloads

Why am I being forced to accept ESSENTIAL apps after I downloaded a Google update? Why are those utterly mindless garbage games essential?  Please do not force me to download your  unwanted rubbish

Kryten by Fledgling
  • 207 Views
  • 0 replies
  • 1 likes

Upgraded, now have two plans and numbers?

I just upgraded from a Three SIM-only plan to a new device & plan, but have two concerns: I cannot work out how to transfer my old number to my new device. I have activated the E-SIM for my new device and that has given me a new Three number, but I w...

fruad

i upgraded my number and did not ask for new contract that person said new sim. have to take it comes in the same contact so in this case ok still iam saying i did not want or asked any new sim and even i did not recived sim and they are charging me ...

robina by Fledgling
  • 197 Views
  • 0 replies
  • 0 likes

Bill

Hi I have mistakenly stopped my direct debit   I cannot find anywhere to contact to resume this. 

Lynn1 by Fledgling
  • 366 Views
  • 2 replies
  • 0 likes

Unknown charge

Whilst going through my bank account I saw a unknown bill of £51.55 from H3g come out of my account on the 15th July 2024. I checked my 3 account and couldn't find where it had came from.  

View multiple accounts

I have 2 phone numbers with three but the app or website will only ever let me access one of my numbers, even when I enter the other number at the sign in page it always reverts back to the 1st number.

Player1 by Fledgling
  • 445 Views
  • 1 replies
  • 0 likes

Call from 3 following upgrade

Hello, I upgraded my phone with 3 this morning.  This afternoon I have received a call regarding potential fraud.  It is possible i misheard, but i am wondering if it is indeed 3 checking that it was me that upgraded and nothing dodgy has happened.  ...

DA by Fledgling
  • 8965 Views
  • 12 replies
  • 0 likes

Bad customer service

Recently someone got in touch with three and somehow cancelled my account and took my pac code so effectively stole my number . For weeks now I have been asking three for my number back as I use it for my business . All my other accounts don’t let me...

Stu1 by Fledgling
  • 360 Views
  • 1 replies
  • 1 likes
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