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Data roaming didn’t work

I purchased a roaming plus package whilst on holiday in Turkey. It didn’t work, I had no access to data other than WiFi my whole trip, and now I’m expected to pay for it? I want it removed from my bill. 

Potential scam November

I've just received a phone call from the number 013*********. Caller ID identifies the number being that of Fetcham Fish Bar, located in Esher. There is such a restaurant, located in Leatherhead, and this is their number. The gentleman on the phone o...

Unable to see plan in my account

I recently switched from Pay As You Go plan to a new Monthly Plan for my number. However, after successfully changing the plan, my 3 account linked with my email doesn't show any plans and the App says my account has been closed.I am also unable to r...

lmtong23 by • Fledgling
  • 445 Views
  • 1 replies
  • 0 likes

upgrade

Enquiring about any deals for long standing customer. Currently my order for the samsung s24 Ultra is £48 a month including  phone and monthly payments for 15gb. Was wondering if there are any better deals available.

milsy58 by • Fledgling
  • 352 Views
  • 2 replies
  • 0 likes

Help with cancelation

I make a change of my plan on 04/11 and i decided take the broadband and 48hr after try to back my plan they say cant back anymore ? This is real?

Best solution No data

Since swapping to 3 mobile I have not been able to use my phone via cellular data (without wifi) for messaging, email, online apps etc. this is despite full coverage. Live chats and several conversations with the three tech team have been unable to r...

words8 by • Regular
  • 706 Views
  • 4 replies
  • 0 likes

Amazing service - Milton Keynes

After receiving a new phone today and getting absolutely no help on the phone from customer services I was sent to my nearest 3 store in MK. What a difference from the appalling service on the phone. I was helped by Abid who is a trainee in the store...

Gailluck by • Fledgling
  • 5796 Views
  • 1 replies
  • 1 likes