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Conversations

Roaming nightmare

Currently in spain from uk, cannot get internet access without wifi. Data roaming selected. Have got data passes but can’t access internet

Cannot view my queries

Very frustrated with Three and been having lots of issues. Every time I spend hours on customer support chat they send me an email saying the issue was raised and a ticket has been updated.1. Cannot click the link in email - firefox blocked it as mal...

EJ_Kuosa by Fledgling
  • 1090 Views
  • 2 replies
  • 0 likes

Canceling a upgrade

I upgraded my account last night about 7pm by mistake I have been trying to cancel but I am getting nowhere I went on chat and was getting sent to one department after another eventually after over 2 hours trying to get it sorted I was told to try ag...

Jim0712 by Fledgling
  • 783 Views
  • 1 replies
  • 0 likes

not good from three sales?????

my plan is up for renewal so I started looking and saw a iphone 16 128 gig storage, upgraded to 158 gig data/month unlimited phone and text plus some benefits. for my iphone 12 ive been paying a few pence over £38/month while this deal came in at a f...

Declined text payment

Hi, I have just tried to pay for something using the text service where it charges me £5 but it was declined. also, I have cancelled my broadband hub and have received an envelope etc to send it back, can you tell me why I need to do this when my con...

Three

Someone called me today and pretended to be a three employee, I don't know if it's real or not, I think it's a scam. The phone number is: 02*********

Petrisor by Fledgling
  • 905 Views
  • 3 replies
  • 0 likes

3+:£3 Cineworld offer & subtitled screenings

Hi I used to go to Cineworld a lot using the £3 voucher via the 3+ app (Three mobile) however you or Cineworld recently changed the T&Cs so the £3 ticket can only now be used Fri-Sun and no subtitled screenings take place over a weekend.I am profound...

Fooed by Fledgling
  • 1708 Views
  • 2 replies
  • 0 likes

Best solution Number change

Hi does anyone know how I can change my mobile number.Im already three customer i have had same number for years however I get alot spam callers also lot people i don't want to have my number have it so id rather get new number and start a fresh but ...

Juju87 by Fledgling
  • 1230 Views
  • 1 replies
  • 0 likes