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Cancelled contract

Mulli9
Fledgling

I have cancelled my contract as i did not receive the phone and sim. I contacted three after that and they assured me that i get my refund for the contract which i then received. They then told me my contract has fully been cancelled and everything should be fine. I am still receiving emails from three device plan saying i have arrears and i need to pay for the contract. This must be a joke! How is it three tells me everything is sorted but then they tell me you need to pay.

1 REPLY 1
Paddiewack
Superstar

Call customer service on 03333381001 and tell them what you’ve told this forum.