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Cannot re-register to 3 app/web services

Zedultra
Fledgling

Hi,

I cannot also re-register. Says these details are already registered? 3, can you help with this. I have two numbers/sims, one that I use and another for my wife.

Thanks.

2 REPLIES 2
JohnD
Community Support Team
Community Support Team

Hey @Zedultra 

That's really frustrating. Are you still facing this problem?

At the moment if you've got more than one account they would need to be registered on separate email addresses. If you contact the team and have your account updated with an alternative email you'll be able to get registered. 

You can find the contact info here: Need help with your Three account or device? | Support | Three

Thanks

John D

Zedultra
Fledgling

Hello,

Yes, I just tried to re register now but I am getting the same problem. 

Is Three working on resolving these issues? As many if not all customers are facing this problem.