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Frustration with Account Issues

I am extremely frustrated with my recent experience with 3. A couple of months ago, I reached the end of one of my contracts and made an in-store change. However, I have just discovered that 3 continued to charge me for a tablet that was supposedly i...

Scam call regarding Black Friday

Hi there,  I got a phone call from: 070 **** ****  it was regarding a Black Friday offer that I’d been preselected for 40% off my current deal. They seemed to have all my details that three would have. I was wondering if this was genuine? It caught m...

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Vin_co by • Fledgling
  • 267 Views
  • 1 replies
  • 0 likes

Spam/scams

I have recently started getting a lot of spam or scam calls or texts. I've had the same phone number for 25 years without a problem, just the occasional spanner about once a year. Now it's numerous times per week. I block all the numbers but they see...

ESM by • Fledgling
  • 664 Views
  • 3 replies
  • 0 likes

Account Issues (Error 500)

Hi there. Pay as you go user here.For more than 2 weeks i am not able to access my account. I can login but I cannot see any details of my account.Instead I receive an error “There's an errorWe're fixing it. Please try again soon.Error Code: 500”I ha...

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Skipper by • Fledgling
  • 1559 Views
  • 5 replies
  • 0 likes

Change of Ownership

My contract with Three as expired but I would like to change of ownership to my name as it is in my ex-wife’s name. What is the easiest way as al seems a bit complicated for some reason?