Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

Cancelling contract within minimum term confusion

I recently called an advisor to cancel my airtime contract, this includes deleting the number as a whole as I do not use it. I have a device loan that is currently running but I checked the website and saw that as that is a separate agreement, I can ...

MS033 by Fledgling
  • 809 Views
  • 5 replies
  • 0 likes

Not possible to keep number when changin contracts

My 3 sons and I have been with Three for years, and during the years we have renewed our contracts and kept our numbers by using a PAC codeLast week, since my youngest son's contract had finished, I looked online and I found a good deal still with Th...

SandraR by Fledgling
  • 507 Views
  • 1 replies
  • 0 likes

Cristian

when I came to 3 3 years ago I was very happy but over the years I realized what mistake I made, you can't communicate with them, you don't have a signal in the UK, good service, bad quality, if I want to close the account, it's very difficult and so...

Cristian by Fledgling
  • 291 Views
  • 1 replies
  • 0 likes

Ms Joensson

Hello, I worked and lived in the UK for a year but had to move back to Denmark (my  nationality) this November for family and work related reasons. My mobile contract expires in one year, my internet hub in 1 1/2 year. When I bought the hub In the sh...

Joensson by Fledgling
  • 332 Views
  • 1 replies
  • 0 likes

Fraud account set up in flase name to our address

What kind of id and security checks do three use for someone to setup a mobile or broadband contract? They used a combination of our names, my wife's dob and our address. Surely they must have been asked for some id to verify and if so what was accep...

tommyt85 by Fledgling
  • 461 Views
  • 2 replies
  • 0 likes