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Conversations

UNWANTED PHONE CALLS

I have received 26 phone calls from some finance company in the past 72 hours, from differing landline (2) and mobile (24) phone numbers.THEY WILL NOT STOP. I have no intetest whatsoever. IS THERE ANYWAY OF STOPPING THESE CALLS. I have my phone on ne...

Can't see my billing details when logging into account

I have been unable to access my billing details on my 3 login via app or desktop for almost 4 months. Called and spoken to numerous people, still no resolution. My account is set up as user/owner, with "me" as the owner, and also "me" as the user.  I...

BMad by Fledgling
  • 371 Views
  • 2 replies
  • 0 likes

Buying New S24 Ultra

So I contracted a sim plan with three, now I want a phone on a monthly payment, but it says to select a new plan. What happens to my old running plan? So confused. Will go to a three store to ask them personally but a but of online education is must....

Hamza98 by Fledgling
  • 227 Views
  • 1 replies
  • 0 likes

No e sign document !! Awful service

Was told to wait 3-5 hours for the e sign document to come through after upgrading today and still nothing!! After all the horror stories I am reading about on here and no e sign documents and failed credit checks because of this issue that three hav...

Concern data breach

Had a call today, started from an 0207 number.Sounded suspicious but let it play out as they had alot of my detailsCall got cut off and they called back from three's listed support number.During both parts of the call (0207 and 0333), was asked to pr...

EH82 by Fledgling
  • 645 Views
  • 2 replies
  • 1 likes

Bill of my mobile phone

Hi, I received a bill and it showing huge amount to pay, I was in Poland and my roaming didn’t working I had problem to use it abroad and as well I was using different SIM card for that period. Can’t agree with that bill

Three Pay

Does anyone know when the 3rd party charges limit resets? To clarify this is the £240 limit set by The Payment Services Regulation 2017. Is it an automatic thing?I upgraded to PAYM on the 21st July and my cycle runs from 29-28th so first bill is alre...

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