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Roaming Work for the 1st day out of 4 days in Spain

I’m in Spain for 4 days with 30Gb Pay As You Go package which allows data roaming up to 3Gb. The roaming worked just fine.However, the data allowance ended up at 0.1Gbp/30Gb left on the first day. So I purchased a new package, 60Gb Pay As You Go pack...

pn by • Fledgling
  • 1008 Views
  • 3 replies
  • 0 likes

Mis-sold Insurance

I am writing to formally escalate my complaint regarding the mis-selling and silent downgrading of my Full Cover Insurance (T4) policy.From the start of my contract in 2023, I paid £13/month for Full Cover, as reflected in my contract summary and eve...

Default

I’m genuinely beyond annoyed now, the customer service has been an absolute joke. I’ve had an increased Direct Debit payment taken in November 2024, called to query this and was advised it was due to a payment that should have been taken in April whe...

Scottc23 by • Fledgling
  • 1363 Views
  • 5 replies
  • 0 likes

Credit check rejected - never missed a payment

Hello, My phone contract expires in 3 days so I went to get a new one and it’s saying my credit check has failed. I haven’t missed a payment from Three in the 3 years I’ve been on it with my last contract, I earn enough, and my work even contractuall...

My bill

i am very sorry about the outstanding bill. This bill will be paid in full on Friday the 30th May. Again apologies for the late payment.

LouisH by • Fledgling
  • 483 Views
  • 2 replies
  • 0 likes

Renewed contract fair usage limit issue

About a week or two ago I renewed my contract and changed my plan from 12GB to 60GB with 70 days of eu roaming. The man who did this for me promised me that I would have 60gb of data to use whilst abroad, but my fair usage limit was not changed, so I...

CiaranT by • Fledgling
  • 900 Views
  • 3 replies
  • 0 likes