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Cant log in

Jhayel
Fledgling

I cant log in to my three app and browser. Its just keeping say session timeout. I already reinstall the app.

3 REPLIES 3
Ontheline
Fledgling

Same! I’ve been trying since this afternoon 

JonathanB
Community Moderator
Community Moderator

Hi @Jhayel@Ontheline,

Sorry to hear you've been having trouble logging in.

Has this issue still been persisting for you?
Are you already registered for My3, or were you trying to register for the first time?
Do you have the same issue on both the Three App and when trying to log in to our website from a browser?

Thanks,
Jonathan



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


JonathanB
Community Moderator
Community Moderator

Also just to check which model of phone(s) and browser(s) have you tried?



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.