Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

Best solution 12 month data

Hi all,I ordered a free PAYG / prepay 3 SIM.What one off top up/data pack do I choose to get data that does not expire for 12 months?I see a one off 120GB for £20 but it doesn't mention expiry and I am guessing that expires after 1 month?How do I buy...

GSB by Fledgling
  • 1481 Views
  • 2 replies
  • 0 likes

Ridiculous customer service

Over a week ago, I started having issues with my network. I couldn't call or use data. I connected to WiFi and started a live chat and after waiting in line for over an hour, I finally managed to speak to somebody. I explained my issues and they said...

Change to married name

Hi I need some help changing my name to my married name I have emailed the three proofs email and got no reply I need this resolving asap 

About my bill

Right this is ridiculous now I have asked loads when my bill will be generated and they always told me yesterday still nothing nor it's telling me to wait till 4th of January I need to know how much they will charge me so then I can work out my money...

Three is absolutely a trap

I am a long term customer for about eight years and I have bought two expensive phones and latest ipad, plus having unlimited package during those terms, so having been paying loads of money to three. Now I am financially struggling and asked three t...

MansuraV by Fledgling
  • 1135 Views
  • 2 replies
  • 0 likes

My contract

Where I can find my contract here as I’ve been told by three that I can find it here. 

mamont by Fledgling
  • 1144 Views
  • 1 replies
  • 0 likes

porting issues

I put in a request to get my number transferred over to three on Thursday before 5pm in store. It is now the following Tuesday why is it taking so long to get my number ported over?It has already been 2 working days.

Fraud company

If no one contact mes today regarding these complaints I’ll be cancelling the sim and paying crap all to you, your company is a joke