@JonathanB @JohnD I hope that one of you guys can help me to avoid a very messy situation ? I am on PAYG, lots of credit on my account and Add-ons already bought and in the queue until mid-November. My 'phone is used daily for texts, calls and inter...
My phone was stolen on 19th August. I used chat to report it and get it blacklisted. This didn't get done, so I contacted again and it was blacklisted on 24th. I received a proof of usage and blacklisting letter. I sent this to my insurer and the...
I was billed £24.40I got a sim and a mi-fi contract last month both at £11 per week contract. I cancelled d contract and returned the mi-fi broadband within 6 days of receipt and stuck with only the same contract. Why was £24.40 debited from my accou...
Hello!I'm currently abroad and will be back in EU in the next coming days. The last time I used my SIM was Dec 2022. Will my PAYG SIM still work and when should I top up my account? I'm planning to top up couple of days before I fly back to EU.App...
In January 2023 I upgraded my phone and chose to get it delivered to my home. When the delivery arrived there was 2 phones instead of one. I contacted three and made them aware of the mistake and they sent me a bag to send it back in. I sent the phon...
