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06-09-2023 12:04 PM - edited 06-09-2023 12:04 PM
Unable to change address online or via app, it links to "get in touch" page. Live chat does not recognise my query. Phone call tree does not have any options to change address or speak to a person.
What is the process to change address please?
Solved! Go to Solution.
on 18-10-2023 05:28 PM
Hi @RoqVodster, @sonialiggi,
Have you tried chatting with the team about this? You'll need to be able to pass security with an OTP text or email, but customer services can definitely help update the address.
Thanks,
Jonathan
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on 06-09-2023 12:08 PM
on 06-09-2023 12:21 PM
Thank you, I just get into the loop of "to change your registered email address, or address details, please get it touch" pages.