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on 25-08-2025 11:32 AM
I received an email saying I won Sam Fender tickets for 28th August in Belfast, I responded to the email with my name, that I accept the prize and my county but haven’t received a response and the concert is in 4 days, any help would be great
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on 26-08-2025 09:39 AM
Hi @Mairead1401,
Congratulations on winning! I've checked this out and our Festivals team are reaching out to the winners today with instructions on how to claim your tickets. 🙂
Thanks,
Jonathan
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on 26-08-2025 09:39 AM
Hi @Mairead1401,
Congratulations on winning! I've checked this out and our Festivals team are reaching out to the winners today with instructions on how to claim your tickets. 🙂
Thanks,
Jonathan
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
on 26-08-2025 02:10 PM
Hi Jonathan, thanks for confirming I received the instructions on how to get the tickets. I am unfortunately unable to attend am I able to nominate someone else to collect the tickets and attend the concert? Thanks
on 26-08-2025 04:55 PM
Hi @Mairead1401,
I'll be happy to check that for you, sorry to hear you can't attend. I'll try to get back to you as soon as I can.
Thanks,
Jonathan
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on 27-08-2025 09:57 AM
Good news, we should be able to do this. I'll send you a PM with more info.
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Thanks,
Jonathan
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.