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Cristian

Cristian
Fledgling

when I came to 3 3 years ago I was very happy but over the years I realized what mistake I made, you can't communicate with them, you don't have a signal in the UK, good service, bad quality, if I want to close the account, it's very difficult and so on.

1 REPLY 1
JadeF
Community Support Team
Community Support Team

Hey Cristian.

I'm sorry to hear that you feel the signal has deteriorated over the years you've been with us. 

Have you checked out our Network Status Checker? Is there any reported issues or work going on in the area when you enter your postcode?

When was the last time you had a chat with our team about these issues? 

Jade

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