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on 06-12-2023 08:34 AM
I have pay-monthly Standard SIM only package with 120GB. EU roaming and 120GB limit. Am roaming and got a text saying I’ve used my 12GB roaming limit.
On Three app, it says I have used only 5GB in current month. And in 15 years I have never used 12GB in a month in total.
I have also purchased a 14-day Go Roam pass. Is the Go Roam pass now useless as any data will now be charged at 5p/MB? I thought those would unlock the UK allowance but need to understand the fair use policy which is not clear on their website. Do not want unexpected scary bills next month.
many thanks in advance for advice from anyone wiser than the support agents I have spoken to so far.
06-17-2023 07:11 AM - edited 06-17-2023 07:15 AM
I've had the same problem read my post below and reply/update