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Conversations

Best solution Go roam for longer

If I am going away for 21 days can I buy a 14 day Around the World Extra pass plus a 7 day one or do i need to buy the 7 day one when the first one runs out?

Janet by Fledgling
  • 632 Views
  • 1 replies
  • 0 likes

Issues receiving e-sign document

I can see that a lot of other people are having this issue as well.  I understand that the email will resend automatically for 24hrs up to 72hrs when the system will cancel the order.  The email address Three are sending the document from gets reject...

Best solution Upgrade

Already got a sim contract looking to upgrade and get a phone/sim one only its declined on the credit check how can that be 

data share apple ultra 2 set up

i cannot get my apple ultra 2 watch to connect to mobile services, when trying to initially set up i receive a 403 forbidden message. My watch is paired to my phone. Can anyone advise on this issue. 

Scotsim by Fledgling
  • 584 Views
  • 3 replies
  • 0 likes

Minus on credit after changing broadband

I recently changed broadband twice within 10 days. After the second change, my account has a negative balance, and so far, it has deducted bills from that credit. I'm not sure if it's a mistake or if I shouldn't be worried. It's my first time changin...

sunnyday by Fledgling
  • 426 Views
  • 2 replies
  • 0 likes

Request to Disable Auto-Renew and Remove Credit Card

 Dear [Support/Customer Service],I am contacting you because I would like to disable the auto-renewal on my account and delete my credit card information. Unfortunately, I am unable to do either, as the system displays a message saying: "You can't do...

Benoit by Fledgling
  • 658 Views
  • 3 replies
  • 0 likes

Daily roaming charges on old sim only contracts

Hello I took out an Advanved Unlimited Data ULD Min24M in 2020. I'm out of contract but it just ticks over. Ive never had to pay daily roaming fees when abroad because they were included in my plan. Can you confirm if this is still the case. Thank yo...

Upgrade

I can't get an upgrade, I have 4 if not 5 contracts I pay in time ,my device contract ends in October,just because my credit score is low I can't get upgrade with a difference of £20 from what I have been managing to pay....Three has to do something 

Smokeyy by Fledgling
  • 509 Views
  • 3 replies
  • 0 likes