Accounts and services - Get support for Three services

What is wrong with the customer service here!

Where to go if the complaints are not getting resolved? I was upgrading at the store which took them 3,5 h - pretty traumatising experience to be honest. Yet they still managed to order the phone to the incorrect address. After 5 weeks I went to the ...

incompetence

I have an account, i sign in to it with one email, but i have asked CS to change the email so i can sign in with a new / correct email,they seem to be struggling to understand , they tell me the email is applied to the profile (i see it in "my detai...

Fateha Begum

I just recently went from pay as you go sim to monthly. After a long think, i've decided to upgrade to a 1 month contract. It's been 2 or 3 days. Can it be done in store.

Scam call

Is this a Scam Caller? Claiming to be from Three offering a discount. Said they had all my details.. but they needed me to confirm.. I asked them to give me my details.. they said they couldn't for security purposes and the call was recorded.. I said...

Receiving voice messages

I want to send a voice message to someone, but it says the network isn't allowing it. I do remember setting this up I think when I got the contract. How can I change it so I can send voice messages?Thankyou.

How to get old chat transcripts

How to get old chat transcripts Three are scamming me and I need to get old chat transcript

Remove old direct debits from account

I switched bank, but it’s still showing my old account number and sort code in the list. Is it possible to remove the old details?

Scam

Received a phone call from 020 **** **** claiming to be from 3 and that they could reduce my bill by half and with a new device. I only just got a new device in September. They were persistent and were going to put me through to their supervisor to d...

Overdue bill

I can’t pay my bill. I can’t contact three cause my phones cut off

Topups and data plan renewals

I use PAYG90 via voucher with which I am very happy.Service, speed and quality are all top notch.My question is can the addon be renewed before it expires? Either on the day or just before.I've had problems in the past where the topup voucher balance...

Account and services

Conversations