Email address to complain

[Ali-b-blue]

Put In a complaint a week ago had no response trying to talk to someone is like pulling teeth! 

I switched my number end of July and had no services for Well over  a week and customer services to tell me to just wait! 

I'm now trying to sort out my direct debit and can't talk to anyone yet again as all live chats are busy (3days) and no option on 333! 

Fed up in a understatement 

[Avondale]

@Ali-b-blue 

I am not aware of a complaints' e-mail address. But maybe @JonathanB can help ?

[JohnD]

Hey @Ali-b-blue 

I'm really sorry to hear that it's taking so long for your number to transfer over. In case this still isn't resolved I'll send you a PM to get you in touch with some colleagues that can help.

To view your private messages on the community, click on your avatar image in the top right of any community page, then "Messages".

Thanks,
John