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Fraud

Jobby
Fledgling

Monday

Monday

How do I get my stolen money back from these crooks if they refuse to speak to me?

 

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2 REPLIES 2
JonathanB
Community Moderator
Community Moderator

Tuesday

Tuesday

Hi there,

Welcome to the Three Community! It sounds like you've been having a really frustrating time, but we'll do our best to help. Please tell us what's happened, and we'll be happy to provide advice or point you in the right direction for more help.

Thanks,
Jonathan


Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


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Anar1a
Fledgling

Monday

Monday

Hello!

Without additional information, it's quite difficult to help you.

Are you talking about additional charges you have not made? Double billing on direct debit? Repeated Debit/credit card charges? 

It sounds like you should be shopping around for a new provider and thoroughly investigate what had happened, open a complaint and go through the ombudsman if necessary (challenging incorrect billing should be easy but apparently three has been making it extra difficult for some individuals lately)

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