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Galaxy Watch Ultra and Device unpaired on my 3UK account.

JKR
Fledgling

I tried a while ago with my old galaxy watch 6 which worked until i reset the device. Then i could never connect it to my 3 account. When i go on my 3 account online i see my normal every day mobile phone number. Then i have a second plan which is called "Device Unpaired" Your plan SmartWatch SIM Pairing 1M. I contacted 3 many months ago and they said this should go away after 1 month then i can repair my watch. thios never happened. iF I RING BACK I EITHER GET CUT OFF OR TOLD THEY ARE WORKING ON IT. Why is it so hard tro get a watch paired on the 3 network. any ideas on how to get it working or should i just go to EE?

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