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How do I make a complaint to 3

Terrie
Fledgling

I have been with 3 network for 11 years. Last December I decided to upgrade my fone and contract. In the 3 store they offer me a new fone and free tablet, not what I wanted but he said it's all we can offer you. Told it would be £32 a month, but it turned out to be £33 per month. Now they are increasing that charge by 14.4%. Utterly ridiculous at three months into a new contract. 

For a communication company they don't have ways for customers to communicate with them. 

3 REPLIES 3
sc1999
Local celebrity

Unfortunately we are all being screwed with RPI + more. It's in the contract and we signed up to it. However, 3 owned Smarty promise no in contract price increases and roaming. The only way to complain is to change provider to one that is not part of 3.

Geluk
Key player

That'd be "phone"!

Ibaa009
Fledgling

Hi I topped up my mobile10£ but didn’t receive