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International roaming on account

Cjdavies82
Fledgling

on ‎10-26-2023 05:41 PM

on ‎10-26-2023 05:41 PM

I'm trying to access my account if International is activated for USA, the guide on the website is not what it should be.  I have logged into account but nothing is showing what should be.

 

I have tried chat but keeps closing as no agents available and trying to phone ends up sending me a link.

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5 REPLIES 5
sc1999
Local celebrity

on ‎10-26-2023 06:36 PM

on ‎10-26-2023 06:36 PM

Hi, PAYG, monthly, Android or Apple?

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Cjdavies82
Fledgling
In response to sc1999

on ‎10-27-2023 08:19 AM

on ‎10-27-2023 08:19 AM

Update: I managed to get on live chat first thing, they have confirmed international data roaming is active.

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sc1999
Local celebrity
In response to Cjdavies82

on ‎10-27-2023 08:38 AM

on ‎10-27-2023 08:38 AM

Good news, not only that you got the info you needed and live chat does work.

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Cjdavies82
Fledgling
In response to sc1999

‎10-26-2023 08:18 PM - edited ‎10-26-2023 08:19 PM

‎10-26-2023 08:18 PM - edited ‎10-26-2023 08:19 PM

Monthly and Android 

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sc1999
Local celebrity
In response to Cjdavies82

on ‎10-26-2023 08:59 PM

on ‎10-26-2023 08:59 PM

I know where the setting was but it's not there now. Sorry and hopefully someone will know where it has been moved to.