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on 01-16-2024 04:54 PM
Hi,
I am a new pay n go customer and really need to register. Anybody have a fix for this?
Thanks
on 01-17-2024 12:02 PM
Three app / desktop registration is the same. It does not work.
Search "Please check the details you entered are correct. If you still encounter an issue, please contact us." for the amount of problems people are having. Customer service can not help either, it is a server problem that hasn't been fixed.
You would think Three would be onto this as it's preventing people from paying their bill.
on 01-16-2024 08:34 PM
Good point l,hadn’t thought of that!
on 01-16-2024 08:02 PM
This is clearly a job for customer service and I strongly suggest you call or message them. They have access to your account whereas this forum doesn’t. The reason I asked what issue you were experiencing is that when I was registering I used an email address that I had used previously when I was a payg customer and couldn’t register as a pay monthly customer for some reason. 🤷♂️I’m sorry I can’t help you more.