Accounts and services - Get support for Three services

Switching from PAYG SIM to Pay monthly sim

I have had a PAYG plan with Three for about a year now, but that no longer suited my needs. So I bought a Pay monthly 8GB sim from Three. This SIM card has a new number, and I wondered if I can port my old number from the old PAYG plan to my new pay...

I think someone has spoofed my number what should I do?

I’m getting calls from people saying I’ve called them and I havent

How can I fully cancel my contract with Three Mobile?

I haven't been in the country (UK) for 6 years.I haven't used this Three Mobile sim card for 6 years.I have been paying a monthly amount of around 20 pounds for the last 6 years.*How* can I fully cancel this service and *end* getting billed / direct ...

Is sales@three-mail.co.uk genuine?

Hi I'm receiving phone calls from a "promotion team", amd now also received email from sales@three-mail.co.uk, is this genuine email?

Can't open my spend cap

I can't open my spend cap Mod note: title of thread changed for clarity

My3 still not working

upgraded. Uninstalled. Reinstalled. And it finally worked. Went to go back in again today and back to the old error message. What's going on! This is so annoying. Im abroad and need to access the app to keep an eye on my usage.

Proof of usage

on ‎08-17-2022 03:30 AMHiMy phone has been stolen over a month ago and I have been inquiring for proof of barring and proof of usage to go forward with my insurance claim.I have contacted three more than 7 times!! That's right, 5 times and I still ha...

3 pays mistake

How meny people have had there account suspended because Sumone from 3 have made a mistake and because ov them my daughter is stuck in Glastonbury and can’t get home because her train ticket is on her phone and I have begged with them to put it on so...