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Contract ending

My contract ended on 22nd of August, as yet I have not received the promised letter or email from you to show me my options for new contract?

Vinny66 by • Fledgling
  • 430 Views
  • 1 replies
  • 0 likes

Change ownership of account

Hi guys, I just wanted some insight on an issue I’ve been having. My contract is currently under my brothers name, which was done with the intention that I’d pay for the contract and have ownership of it after a few months. I have contacted three to ...

Credit Limit and Worldwide Data Cap

Why is it not possible to change Credit Limit and Worldwide Data Cap through the Three App, nor three.co.uk ? A family member on another network can do both of these things online in a few clicks, yet so far it's taken me over an hour on Live Chat an...

UNWANTED PHONE CALLS

I have received 26 phone calls from some finance company in the past 72 hours, from differing landline (2) and mobile (24) phone numbers.THEY WILL NOT STOP. I have no intetest whatsoever. IS THERE ANYWAY OF STOPPING THESE CALLS. I have my phone on ne...

Can't see my billing details when logging into account

I have been unable to access my billing details on my 3 login via app or desktop for almost 4 months. Called and spoken to numerous people, still no resolution. My account is set up as user/owner, with "me" as the owner, and also "me" as the user.  I...

BMad by • Fledgling
  • 654 Views
  • 2 replies
  • 0 likes

Buying New S24 Ultra

So I contracted a sim plan with three, now I want a phone on a monthly payment, but it says to select a new plan. What happens to my old running plan? So confused. Will go to a three store to ask them personally but a but of online education is must....

Hamza98 by • Fledgling
  • 390 Views
  • 1 replies
  • 0 likes

No e sign document !! Awful service

Was told to wait 3-5 hours for the e sign document to come through after upgrading today and still nothing!! After all the horror stories I am reading about on here and no e sign documents and failed credit checks because of this issue that three hav...