Accounts and services - Get support for Three services

Remove a three data pack and add a new one

Hello Three Community,My 10 GB plus 2GB Data Pack add on will expire on 31st May 2024. Actually my Data has finished and I need the Data straight away and also this Data pack always falls short for me. So I have removed the current Data pack and I ha...

Strange three

Hey, I upgraded my plan with device on 5th of this month. But now I realized I got charged for my previous Plan how it will be happen. How I can pay twice for a Plan?

I have run out of data as I'm on holiday I have £15 credit but can't top up as I'm on a pay as u go

I am on holiday and have run out of data, I have £15 credit but can't top up any data because I only topped up my monthly £10 data plan a week ago. How can I add more data please

Leaving

Hi I'm having problems with leaving three one of my numbers for my child phone has a different email address and I can't pass security . Can anyone help

Debt Collectors After Cancelling 5G Home Broadband Within the 14 Day Cooling Off Period

I need someone to contact me to sort this mess out. I placed an order for 5G home broadband on 19/11/2023. The goods arrived on the 21/11/2023 I cancelled the service on the 3/12/2023 - as is my right under the consumer rights act 2015. The service w...

Problems with add-ons

The new website is NOT user friendly. I have had problems purchasing add-ons for the past few months since Three changed to the new webpage. In the past few months, it always shows £0 free SIM on the order summary when I bought the add-on but never h...

Login issue

I cant log into my account

Update time

Does anyone know at what time three does their daily updates on accounts and switch to a new day?

Unable to add on data

I have pay on the go sim. My data is over now. My validity ends next month. I’m unable to add on data to my sim. Whenever I’m trying to add on, I’m getting a pop up which says ‘another action is in progress; please wait until the action is over’what ...

Proof of Barring

Hi there,I need to obtain proof of purchase and proof of usage for my insurance company. Unfortunately, the customer service I have received regarding this matter has not been very good.When I chatted with an agent on Live Chat, they informed me that...

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