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Credit stolen again.

My data pack ran out this weekend. On Saturday night/Sunday morning 12am. phone was on flight mode. woke up, started the process of topping up. Had £7.50 credit. Didn’t use it. Got notified ““Sorry, we're doing an essential system update”Had to wait ...

e-SIM transfer issue pixel

I've just got a new pixel phone (following a theft, fun!), and requested a new e-sim to set up on the new phone. I got a text saying they'll let me know when it's ready, but it's been hours. And I've since lost all network and signal and got zero ema...

DP3 by Fledgling
  • 837 Views
  • 2 replies
  • 0 likes

Best solution Order cancelled email - no order placed?

I've had an email tonight to say my order has been cancelled. I've never placed an order? Should I be concerned or speak to someone? There's an order for things I was browsing and having a nosey at but the order was definitely not placed. I don't hav...

Last Line No Longer Available

I switched to Three from EE on the 7th January and took my number with me.I have two sim contracts with Three, one that I took out for my daughter in December and her number transferred with no issues.Initially my number was showing when I logged int...

LynnB by Fledgling
  • 1062 Views
  • 1 replies
  • 0 likes

Upgrade to Sim Only

I wanted to keep my current device which I had on a pay monthly deal at £62 a month. As I wanted to keep my current device I opted for a sim only pay monthly deal when I upgraded. This was on 17/12/2024. Since then I’ve not received a new sim or anyt...

TinosD by Fledgling
  • 900 Views
  • 1 replies
  • 0 likes