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Active lines not showing

Hi everyone, I had previously a few  SIM only contracts, I have used 2 different email addresses for these contracts , I have purchased a new SIM only contracts and trying to register on app/website , it's letting me register and access my account bu...

No payment receipt

I am absolutely disgusted that three are not providing receipts for device payments. Not only that, support disconnect as they don’t want to help. This complaint has to be resolved, not closed without a resolution. 

Bill

What is threes account no and sort code to pay as my direct debit was cancelled. I have paid from the app and on my statement it shows THREE. When the payment was pending it was showing THREE MEDICAL CENTRE, not sure what going on, can anyone help pl...

Bill

On my my bank statement I have 3 payments 2 shows HG3 the other shows H3GD P

Mike03 by Fledgling
  • 595 Views
  • 1 replies
  • 0 likes

Credit stolen again.

My data pack ran out this weekend. On Saturday night/Sunday morning 12am. phone was on flight mode. woke up, started the process of topping up. Had £7.50 credit. Didn’t use it. Got notified ““Sorry, we're doing an essential system update”Had to wait ...

e-SIM transfer issue pixel

I've just got a new pixel phone (following a theft, fun!), and requested a new e-sim to set up on the new phone. I got a text saying they'll let me know when it's ready, but it's been hours. And I've since lost all network and signal and got zero ema...

DP3 by Fledgling
  • 844 Views
  • 2 replies
  • 0 likes

Best solution Order cancelled email - no order placed?

I've had an email tonight to say my order has been cancelled. I've never placed an order? Should I be concerned or speak to someone? There's an order for things I was browsing and having a nosey at but the order was definitely not placed. I don't hav...

Last Line No Longer Available

I switched to Three from EE on the 7th January and took my number with me.I have two sim contracts with Three, one that I took out for my daughter in December and her number transferred with no issues.Initially my number was showing when I logged int...

LynnB by Fledgling
  • 1071 Views
  • 1 replies
  • 0 likes