Old Customers - has anyone managed to get an eSIM yet?

[Peter_L]

Hi All, I am just interested to know if anyone from old customers (on old system) already managed to get an eSIM? I know that all old customers are recently being migrated to the new system which allows them to finally swap their plastic SIM card to eSIM. As Three website says - before old customers are about being migrated to the new system they will receive a notification/text about the update and after that (which should finished up to max 4 days) they can ask for an eSIM swap as they should be on the new system. I am still on the old system but wondering has anyone already managed to be so lucky to be finally on the new system and get an eSIM?

[Anonymous]

I have received email for an update between 13 and 16 July. But not sure if this is for migration to new platform. If do Happy days..

[MZone]

I should imagine they are making sure their new billing platform is working for new customers before they even think about migrating existing customers across. I would personally rather they iron out any creases before been changed over. Just wait for them to contact you.  

[akaMax]

given how effectively Three tend to honour their promises (remember eSIM rollout which we were told was to happen "some time this year" for a number of years?), I personally would try and come to terms with the possibility of not being migrated anywhere from the old platform until such times (if) I decide to renew

[Peter_L]

I agree with you. That’s why I am wondering if anyone from old customers managed to get an eSIM as to me it looks like nothing is happening at all.

[MZone]

No not yet…..

[Clever-Trevor]

Nope……