Accounts and services - Get support for Three services

I’ve had my phone for about 5-6 years. Yet I’m still being charged for the phone, help please?

I’ve had my phone for 5-6 years. Yet I’m still paying £18.67 a month for it! I called 3 and the guy tried to explain to me about loyalty payments and the like but I don’t understand? He said the phone was paid for but, that I was still being charged ...

Special Customer Offer sim only..120 gb for £10 pcm go to app if you're a customer. Uh? £16 i

Why can't I buy the exclusive customer offer. Sim only 120gb for £10pcm. Then if your a customer go to app. Ok then what ahh its £16pcm. I have given up I'll change provider it seems so much easier.

Can understand we’re all my money and my 100 gig

100gig last month and it has all gone now I never ever use 100

Voicemail saved messages

Hi, I didn't know that saved voicemail messages get deleted after a while. Is there a way I can retrieve them? They were from my dad who recently passed...I'm so upset with myself for not saving them differently

Cannot view my Kids accounts

Please can someone help. I have seen some threads on here previously about parents who signed up as their children's account holder under their email address and now cannot access their account details through the 3 App. Every time I put one of my ki...

Contract Ending

My 24 month Contract runs out on the 14/09/2024.When a contract ends it should end on that day.Why do i have to still give a 30 day notice and still be charged.

Request for Date of Last Usage

Dear Customer Service, I need to obtain the “Date of Last Usage” for my device. Could you please provide me with the most recent date when the device was used? For reference: • Mobile number: +44 **********• IMEI number: 3*** Thank you for your assis...

Best solution Upgrades

Are upgrade offers identical between Live Chat, phoning 333 and going into a Three Store ?

Scam phone Calls

Not help needed however a warning for others, received a phone call today from someone claiming to be from Three offering me a lower contract. They asked for the amount I pay monthly (gave them the wrong amount) if the last 4 digits of my phone numbe...

Data-only SIM useage

I have a 3 "traditional PAYG" mobile broadband, data-only sim (marketed under "internet with legs") that i use in a tablet. It came with 24Gb of data that lasts up to 24 months.Is there any way of finding out how much data i've used (an/or have r...

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