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Best solution Sim expiry

Does the pay as you go sim/esim have an expiry date? Which means if I haven’t topped up or used my credit it will expire in a certain period?

Voicemail not working

I have set up my voicemail through 123. However, when someone calls me they are not given the option to leave a message. How can I make sure this happens?

Rhiamac by • Fledgling
  • 744 Views
  • 2 replies
  • 0 likes

Support

I need to talk to a 3 representative but s as m struggling!!!!! Anybody know a diff number to get through 

Best solution Switch number

I’d like to share some positive feedback for Jes at the Three store in Wolverhampton. Jes recently helped me change my phone number, and the whole experience was excellent from start to finish. He was professional, friendly, and very knowledgeable, m...

Sitarz by • Fledgling
  • 755 Views
  • 1 replies
  • 1 likes

Best solution Galaxy Watch Ultra LTE - 403 Forbidden

Another Saga with three....Finally got my mobile plan on my galaxy watch for it to work for 10 months then suddenly stop for no reason.Phoned up they had no idea why. Then escalated it to another team who essentially said they would cancel it and onc...

Magoo9 by • Fledgling
  • 1366 Views
  • 3 replies
  • 0 likes

Best solution Bill email has changed and looks like a spam

Got my monthly bill this morning but it's changed from previous months. They is no amount shown which it always did. It looks suspicious but I'm unsure who to contact to check.. everything else looks similar.. Although the bold text in the middle of ...

Close account

My mom passed away how do I close her account because I’m getting no where when I ring up

Julie56 by • Fledgling
  • 611 Views
  • 2 replies
  • 0 likes

Best solution Suspected scam

I have just received a call from 020 **** **** from someone pretending to be Three, explaining that due to the merger with Vodafone my sim will be deactivated and needed personal details to be shared to send me a new SIM card. Please, warn your custo...

AG1 by • Fledgling
  • 804 Views
  • 2 replies
  • 0 likes

Having an awful time trying to activate a new iPhone...

I found an amazing deal via the BLC website for an iPhone 16 and 150 Gb data for £27 p/m on a two year contract (3 years on phone £19 Phone + £8 contract p/m), but was told in store and via customer support they couldn't match this deal, even though ...

Nickh by • Fledgling
  • 901 Views
  • 1 replies
  • 0 likes