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Cannot access voicemail

For some reason this has been going on for about a year, I cannot access voicemails, I called the number 123 which rings for about one second then disconnect, I have also rang the main number and it does exactly the same, I have powered off my phone ...

AndyBR by Fledgling
  • 822 Views
  • 4 replies
  • 0 likes

Best solution Scam

I can’t understand why as a 3 Customer I keep getting calls from scams saying that they’re 3 and I keep reporting the numbers and nothing seems to happen how are they getting our numbers and why when we report them nothing seems to happen 

BigAl by Fledgling
  • 470 Views
  • 1 replies
  • 0 likes

Best solution Sim expiry

Does the pay as you go sim/esim have an expiry date? Which means if I haven’t topped up or used my credit it will expire in a certain period?

Voicemail not working

I have set up my voicemail through 123. However, when someone calls me they are not given the option to leave a message. How can I make sure this happens?

Rhiamac by Fledgling
  • 751 Views
  • 2 replies
  • 0 likes

Support

I need to talk to a 3 representative but s as m struggling!!!!! Anybody know a diff number to get through 

Best solution Switch number

I’d like to share some positive feedback for Jes at the Three store in Wolverhampton. Jes recently helped me change my phone number, and the whole experience was excellent from start to finish. He was professional, friendly, and very knowledgeable, m...

Sitarz by Fledgling
  • 758 Views
  • 1 replies
  • 1 likes

Best solution Galaxy Watch Ultra LTE - 403 Forbidden

Another Saga with three....Finally got my mobile plan on my galaxy watch for it to work for 10 months then suddenly stop for no reason.Phoned up they had no idea why. Then escalated it to another team who essentially said they would cancel it and onc...

Magoo9 by Fledgling
  • 1377 Views
  • 3 replies
  • 0 likes

Best solution Bill email has changed and looks like a spam

Got my monthly bill this morning but it's changed from previous months. They is no amount shown which it always did. It looks suspicious but I'm unsure who to contact to check.. everything else looks similar.. Although the bold text in the middle of ...