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on 04-26-2023 06:38 PM
Hi All, I am just interested to know if anyone from old customers (on old system) already managed to get an eSIM? I know that all old customers are recently being migrated to the new system which allows them to finally swap their plastic SIM card to eSIM. As Three website says - before old customers are about being migrated to the new system they will receive a notification/text about the update and after that (which should finished up to max 4 days) they can ask for an eSIM swap as they should be on the new system. I am still on the old system but wondering has anyone already managed to be so lucky to be finally on the new system and get an eSIM?
on 04-26-2023 09:16 PM
Nope……
on 04-26-2023 09:21 PM
No not yet…..
04-27-2023 01:17 PM - edited 04-27-2023 01:20 PM
given how effectively Three tend to honour their promises (remember eSIM rollout which we were told was to happen "some time this year" for a number of years?), I personally would try and come to terms with the possibility of not being migrated anywhere from the old platform until such times (if) I decide to renew
on 04-27-2023 01:25 PM
I agree with you. That’s why I am wondering if anyone from old customers managed to get an eSIM as to me it looks like nothing is happening at all.
on 04-27-2023 02:12 PM
I should imagine they are making sure their new billing platform is working for new customers before they even think about migrating existing customers across. I would personally rather they iron out any creases before been changed over. Just wait for them to contact you.
on 07-11-2023 07:40 PM
on 07-11-2023 07:40 PM
I have received email for an update between 13 and 16 July. But not sure if this is for migration to new platform. If do Happy days..