Order

[oSlapz]

Is anyone able to help with an order? We are in a new build estate and postie is struggling to find us. I simply want to add a note on the order to deliver to show home.

Tia

[JonathanB]

Hey oSlapz,

Sorry to hear the postie is struggling to find you.

If it's a device order you should get a DPD email and/or text to the contact details we took when you placed the order. If you follow the link there, you should get options to update instructions for your delivery.

If it's a SIM delivery this goes through with Royal Mail's standard deliveries, so there isn't really a similar option there. What sort of delivery are you waiting on?

JonathanB