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on โ07-02-2022 07:18 PM
Is anyone able to help with an order? We are in a new build estate and postie is struggling to find us. I simply want to add a note on the order to deliver to show home.
Tia
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on โ07-04-2022 10:46 AM
Hey oSlapz,
Sorry to hear the postie is struggling to find you.
If it's a device order you should get a DPD email and/or text to the contact details we took when you placed the order. If you follow the link there, you should get options to update instructions for your delivery.
If it's a SIM delivery this goes through with Royal Mail's standard deliveries, so there isn't really a similar option there. What sort of delivery are you waiting on?
JonathanB
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