I ordered an upgrade on 30th of January as I was due for renewal. I Picked the Samsung S24 which stated and still states "In Stock".
I've not had a delivery despite your delivery information stating it's next day delivery.
Speaking to a web advisor, who wouldn't give me a straight reason why, they told me that the estimate for delivery was the 1st of March.
After asking, and asking, and asking, they confirmed that Samsung had had a lot of orders and that's the reason. I get that, no issues, it's a new phone. But I would not have ordered it if I knew I had to wait a month for it to arrive.
Why are you selling phones on your website that state "in stock" if they are actually... not in stock? Not really something the "£5 off your next bill" which i rejected covers.
