Made 2 X phone calls and, despite the fact they are to regular landlines and my add-on with unlimited minutes auto-renewed 3 days earlier, I've been charged for the calls!
We are trying to change ownership of a Three pay monthly account from my wife's name, to my son's now he is 18. Three Customer Support are saying that their system doesn't currently allow this. Has anybody been able to do an ownership change recently...
I ordered monthly auto pay add-on and canceled it at the end of april, but you still charged me on may. I don't know why, maybe I did the wrong cancel. I don't use any thing on may, could I get my money back? My number ***********.
Do the 7 and 14 Day Go Roam Passes have to be used over consecutive days, in other words during a single period of time overseas? Or is it possible to use it over several shorter trips?TIA.
I set up a direct debit for my monthly rolling contract, but have not been given the £5 discount for doing so.I was wondering why. Also, how do I stop the direct debit if the promised discount fails to be applied?Thank you
Been trying to view my upgrade options as my contract is up at the end of this month, live chat states i can view it in the app but there is only my iphone 14 pro max, i have another contract which I cant even see on the app or desktop. Going instore...
