Accounts and services - Get support for Three services

Dangerous Scam

Ordered a couple of Three £5 monthly sims. Instead today received an iPhone 15 max pro. Shortly after receiving it the phone rang and someone claiming to be from Three asked if I had received the sims. I said no and explained what I had received and ...

Bill

When will I receive my phone bill

How to cancel recurring payments

Hi my dad is very poorly and doesn’t use his phone anymore. He has a 3 sim and has recurring payments taken out his account but he does not know the login details to cancel these payments and can’t do it through his bank. How can we sort this for him...

Scam Calls

Please can Three confirm 1. Would your upgrades team ever call to offer a discount/offer2. What number would they call from?I get mobile numbers and 0121 numbers calling me a lot

Can't call out for 2 weeks

Hello 3 I have not been able to make calls for two weeks now, but I can only receive calls but can't call out

@Three let down

Still confused about what plan I'm on. I was happy with the last one but they want to keep you locked into contract, I guess.

Registration

Hello.Trying to register my son's phone number as we are both at end of contract & three want to bump us to up a few ££ and without ability to log in correctly I can't see what they are offering instead (I'm the bill payer & my number/account seem to...

PAYG, Topup over-charging, incompetence and no response

Hello all...Another month, another top-up problem.Following my request to speak to someone from Three about why they took a total of 3 x £15 payments when they were not authorised to do so has fallen on deaf ears… (see earlier post copied below)They ...

Best solution Logging in to account - hCaptcha just loops back to 'What's your Three number?' page

I can log into my account on iphone fine but I want to log in on my laptop and from the initial 'What's your Three number?' page it goes to hCaptcha page, and just goes back to the 'What's your Three number?' page after I select the objects and hit v...

unable to re-register

my father got a pay monthly contract for me using his account, and i’m trying to re register but it’s not allowing me to use any emails. i tried his one and it’s saying it’s registered already but i’m unable to see anything regarding my account/ cont...

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