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Pay as you go simcard

Ijime
Fledgling

Hello everyone, I just bought a simcard for £15 where it was stated on the card that it has 75gb of data pack. But now, it was almost 5 hours since I bought the card but I still have data when I try to surf the net. What's the problem?

1 REPLY 1
JonathanB
Community Moderator
Community Moderator

Hi @Ijime,

Activating your plan should be automatic when you pop the SIM in a phone and switch it on. To my understanding if you have a pre-loaded data pack it should also activate automatically. I'd recommend to get in touch here if you're still having issues, and the team will do their best to help.

Thanks,
Jonathan



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