Paying for an old sim
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on โ06-12-2024 08:14 PM
I'm paying for an old sim. I need to cancel it. This is now the 3rd month money has been taken
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on โ07-12-2024 10:50 AM
Hello there.
There's a couple of ways you can cancel the line. One of them is to reach out to the Support Team and request the cancellation. You can choose between setting the cancellation notice, or taking a PAC/STAC. If it is a PAC or STAC you're looking to take, you can use another option and request that by sending a text from the SIM in question instead. Find details on doing that on our Cancellation page.
Pete.
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