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Phone upgrade

Sabrinamellor
Fledgling

Was due My new upgraded phone to arrive today dpd said it was out for delivery then I got in the tracking and that it was getting sent back to 3 I contacted 3 on chat and they couldn't tell me why dpd were sending it back then I wad told that I need to go to the store and set up a pin and memorable information 

1 REPLY 1
JonathanB
Community Moderator
Community Moderator

Hi @Sabrinamellor,

I'm sorry to hear about this, it sounds like a really frustrating experience. Did you receive your phone? Please let me know if you still need any help with this, or what happened in the end? 

Thanks,
Jonathan



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