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fraud

someone has changed the primary number for my account, a number I don't use is added to the top screen and I'm the account holder, three moto has taken payments over the phone and cancelled my wifi and cut this off straight away while on call. when c...

And-14 by Fledgling
  • 3860 Views
  • 2 replies
  • 0 likes

3 Calling from Bradford

So I get a cold call on this number 01*********. Nice Indian sounding guy telling me 3 wanted to give me a free 45% reduction in my bill for twelve months. When I asked why, he said it was because of complaints about bad reception and they didn't wan...

Why is changing my email address so difficult?

I needed to update my email. This involved a chat with Three. Eventually this resulted in the email associated with my account being updated.The problem is that it doesn't update my Logon credentials so I need to logon to my account with my old email...

Remove Smart Watch Add-on

@JonathanB I am trying to remove my Smart Watch Add-on as I no longer have an Apple Watch. Customer Services say that all I have to do is remove the plan from my watch which I have already done but the Add-on is still active in my mobile plan. When r...

P51oss2 by Fledgling
  • 1637 Views
  • 1 replies
  • 0 likes

Help

So I bought a data pack and it hasn’t come on and it’s been over an hour what do I do 

payment

You sent me an email for payment and provided the payment method (which I completed).Yesterday, the amount was deducted from my account again.I understand it was a mistake, but to clarify, I am not a wealthy man.I kindly request a refund of the amoun...

email promotions@threeguk.com

hi I have just got a call and they sent me email too from promotions@threeguk.com that i can get 50% off. can you please let me know if this is genuine or not. 

kristika by Fledgling
  • 1034 Views
  • 2 replies
  • 0 likes

Best solution Scam "Three Promotions Team"

I keep receiving a number from a person pertaining to be from "Three Promotions Team"  01*********. They tried to convince me they were from three by sending me a code that i will need to put into my new phone when it gets delivered. I did receive a ...

Jes by Fledgling
  • 2062 Views
  • 3 replies
  • 0 likes