Random call from three to upgrade my current sim only phone contract.

[Vinco]

Hi there, 

This is my first post here so I might post this in the wrong place!

But yesterday and today I've had a calls from Three's promotional team to get me to upgrade my sim only contract. And today they sent me an email about what was offered. My contract isn't due for an upgrade until December. They are asking me to provide my card details so they can run a credit check. I've double checked with three and the numbers being rung from are genuine. I did that on three chat.

I was wondering if anyone else is getting these kinds of calls?  

Thank you so much for all your help in advance! 

[JonathanB]

Hey Vinco,

Sorry to hear you've been getting hassled by telemarketers. Here's an article with advice on different types of fraud and scam calls/messages. I'm not sure if this one was a scam or not from what you've described.

You may also want to register with the Telephone Preference Service, this prevents unsolicited calls from companies you haven't opted into marketing with. This doesn't protect you from fraud of course, but it should help reduce how many spam/marketing calls you get.

JonathanB

[Waynelisa1]

I got a call last week from someone claiming was from three, today I got a call from 01274****** claiming to be there upgrade team. I said your not from three as you would know I'm in contact. He said he was from three and said would send a 4 digit code but hung up the call. I did relieve a text message saying was three with a code. Is this a three number. 

[JonathanB]

Hi @Waynelisa1,

The number isn't one we'd use, we don't call from 01, 02, or 07 numbers. Glad to hear the call dropped anyway. 

Thanks,
Jonathan