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Random call from three to upgrade my current sim only phone contract.

Vinco
Regular

Hi there, 

This is my first post here so I might post this in the wrong place!

But yesterday and today I've had a calls from Three's promotional team to get me to upgrade my sim only contract. And today they sent me an email about what was offered. My contract isn't due for an upgrade until December. They are asking me to provide my card details so they can run a credit check. I've double checked with three and the numbers being rung from are genuine. I did that on three chat.

I was wondering if anyone else is getting these kinds of calls?  

Thank you so much for all your help in advance! 

14 REPLIES 14
BaseDon
Fledgling

Ive had one they are offering me cheaper than my current deal but being quite pushy to agree on the phone. I'm not comfortable with that whether they are legit or not 

PeteG
Community Support Team
Community Support Team

Hello, Don. 

If you're ever unsure about whether or not it's Three calling you, you can end the call and contact Three directly using the contact options in the Contact Us page to double check if it was indeed Three calling. 

Pete.



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


Len-Dawg
Fledgling

Yeah.. 100% a scam.. I played along with an unused bank account.. They then accessed my 3 account

By getting me to confirm a 4 digit code sent to me from Three (genuinely from Three) this is where

They change your email address and use all of your details to try

Order a new phone from 3.. This is now stopped and all orders cancelled

And it's been passed onto their investigation team..

I love shutting down a scammer 🤪

Len-Dawg
Fledgling

Hi, yes I've had a call from these people too.. I was skeptical and was going to check with 3 before I do anything else..

Davidsowah
Fledgling

Yes i did and they were telling me my order for new device was cancelled.I told them i am not doing anything until i get an email that states that.Obviously the email will have to have my same order number .Right? They person i spoke to said okay.After few minutes someone else calls speaking on behalf of the previous caller telling ne we can go ahead with the registration but i will have to send my details i hang up the phone. 

Elly
Fledgling

Hi, never been on here before. I had a phone call from a man saying he was from three, and offering me discount for three months. I told him I was happy on pay as you go, and I was busy. He said I’ve sent you a text, just copy the numbers. I didn’t, text three later, they said it was marketing, but I’m still not convinced 

 

KW-037921
Fledgling

My contract ends in 20 days so I have gone for an upgrade, if you ignore it they will still keep charging you for the contract, I have no intention of paying fo my phone twice and the upgrade I have purchased I am saving £21.?? that's better than paying £96.76 a month

FayBriscoe98
Fledgling

I've also just had a scam call offering to reduce my bill from £55 to £35.

I did live chat with Three who confirmed it was a scam 

Beanhead2
Fledgling

yes ive had a call from germany saying they are from 3 promotions so convincing ive given him my details then when he asked for my bank details i refused. If he was from 3 he would already have my bank details. So he sent me a email from currys phone warehouse.Im very Worried now i gave him my name address and date of birth.