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on 05-29-2023 08:43 PM
I am trying to log in to my three app however the button to register isn't working, the button doesn't load a registration page.
on 05-29-2023 09:54 PM
Same. Register button not working on android app, iphone app or web site. Keen to know that the resolution is.
on 05-29-2023 11:21 PM
Also have same problem. Register button is not working. Very boring
on 05-29-2023 11:21 PM
me too cant reigster or log into my account from any phone or laptop
on 05-30-2023 12:05 AM
Same - please fix three! Just had a text saying my direct debit hasn’t gone through but unable to access my account, please provide answer!
on 05-30-2023 08:40 AM
I have been on the live chat assistant nonsense trying to explain this for the last half an hour to be asked continuously if i can reopen the link in another tab, how hard is it to understand there is a dead link on the website and it needs fixed. Cowboys
on 05-30-2023 08:45 AM
Yep, ditto. Register button does nothing.
on 05-30-2023 09:33 AM
Hi everyone,
We're sorry for any inconvenience this is causing. We've received reports of issues registering and are investigating. We'll provide an update as soon as we can.
Thanks,
Jonathan
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on 05-30-2023 09:41 AM
Jonathan, can you update on both issues? Looks like others have also received a text saying the direct debit hasn't been taken which is why some are trying to register to look into what's gone wrong. First problem direct debit issue. Second problem register button not working.
on 05-30-2023 11:35 AM
Hi @GadgetsMaster,
We're aware of this issue too. Any missed Direct Debits from last week are expected to go through today. For the payment issue, it's best we get your account checked out. I'll message you a link to a team that can look into this further for you.
To view your private messages on the community, click on your avatar image in the top right of any community page, then "Messages".
Thanks,
JonathanB
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