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Replacement

Kone
Fledgling

Can I please request for SIM card replacement with the same number? 

3 REPLIES 3
Paddiewack
Superstar

Yes you can either speak to customer service or order one via the My Three app or you can go into a Three shop with either your driving licence or passport as id and get one there. 

Raymac
Fledgling

My phone came up with Sim not installed emergency calls only, I tried cleaning the sim and contacts,,,, no good,,,

Our local supermarket has a 3 shop, so I took my phone in while my wife shopped.

He took my sim out, put it in another phone and said your sim has packed up. He got a new sim, he connected my phone to his laptop and 5 minutes later he handed me my phone and said, All done sir, my number was just the same and everything,,, Apps and all was working perfectly, I asked how much it costed to do the repair, he said no cost for sim faults.  So thanks Paul he was a credit to 3 and everything still perfect.

Shewy

Paddiewack
Superstar

Result !!! 👍