Over a week ago, I started having issues with my network. I couldn't call or use data. I connected to WiFi and started a live chat and after waiting in line for over an hour, I finally managed to speak to somebody. I explained my issues and they said 3 would get things sorted and jeep me notified. I was promised calls to help me, compensation for the issues I have faced and numerous apologies with little to no help. Today I spoke to a manager and after explaining I lost business and money due to the issues that I have faced, I was offered an apology and £10 onto my account. Due to the treatment, lies and terrible customer services, I am leaving 3 and going a more reliable network. Never again. If you want my advice, avoid 3 and join a network which cares about their customers and won't push you from pillar to post for issues they are meant to correct.
