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Scam calls from people claiming to be 3

Hatshepsut
Fledgling

Keep getting calls from this number: 03333381017 - by people with "offers" for my 3 plan. They are very persistent and I have good reasons to think they're scammers but just wanted to be certain they're not some overzealous subcontractors working for 3. 

 

44 REPLIES 44
goldfield
Fledgling

thank you.  i had call from 01644 216336 advising that as i was a good customer and paid on time they could reduce my bill. They then asked what my last bill was.  I said that they should know that.   I asked them to email me for security, which they said they would but i should wait on the line until its received.  I then said i would check the email and call back. They then put the phone down. Scam or 3rd party as you say.    thanks for noting above re phone numbers.

JonathanB
Community Moderator
Community Moderator

Hi Hatshepsut,

Welcome to the Three Community.

It does look like that is one of our numbers. If you'd prefer not to receive marketing calls, you can opt out from My3. In the "your details" section you should find a series of tick boxes for opting out of us contacting you by different methods.

Hope this helps
JonathanB



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


Asen1
Fledgling

Hi there 

I have received a call earlier today from this 020 8133 9615 number offering me 40% discount from my monthly plan, can you check this number for me thanks?

 

Regards Asen

DanielCousins
Fledgling

Hi I'm getting calls from 02032866026 claiming to be from three about a phone upgrade  I was wondering if you  could let me no if they are scamming or if it is actually 3 or contractor as they're asking for a payment to be put on hold in mu bank and it just doesn't sound right please get back to me if you  could thanks

RameshRadharapu
Fledgling

HI Jonathan,

I have received similar calls and they upgrade my contrac to phone withoput my knowledge, they intially mentioned the offer is for discount from 3 as I am with 3 since 2006, and they did changed my address and email and upgraded the contract to phone, I did informed about this scam to 3 2 days ago, but still 3 delivered the order to some address which is not mine. I stongly feel 3 customers data is compromised and some one inside 3 is involved in this as well.  The funniest thing is 3 dont have an option to inform this as an emergency and no option to speak to them directly. Shame on 3.. once my issue is resolved with 3 I will rething to stay with 3 or not.

Elliemac42
Active

Iv been called by ppl pretending to be from 3 they seemed to know to much information & THEY PLAYED ON POOR NETWORK COVERAGE! they said “ oh we don’t want to loose customers due to the poor quality connectivity & it constantly going down “ you need to protect us more ! 

tdpchester
Fledgling

lose, not loose - to loose means to release

AKI
Fledgling

i've been getting calls from 02080583561 , 01234271332, 01174631689 regarding three promotions and have sent me emails from 3 with the three logo, address and all information. They seem to have all my details my contract info etc. I cannot believe they are from three. Their domain seems to be the-3.co.uk which leads to your website and they also told to check apply.threepromo.co.uk. Is this part of three? or a scam if its a scam i want to report it as they have all my details. 

 

smasher_2025
Fledgling

I also got same call from 03333031255 ,02036701438 , they seems to have all my Information 

Elliemac42
Active

Exactly they have so much information & are able to manipulate by 3 have terrible connection issues