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Best solution Data only

Just bought new data only sim for mifi. How can I check how much gb is left on card as I can’t receive text on a SIM data only card to set up on My3app 

Boatybob by Fledgling
  • 2248 Views
  • 2 replies
  • 0 likes

EU roaming data limit and Go Roam

I have pay-monthly Standard SIM only package with 120GB.  EU roaming and 120GB limit. Am roaming and got a text saying I’ve used my 12GB roaming limit. On Three app, it says I have used only 5GB in current month.  And in 15 years I have never used 12...

cgkhive by Active
  • 2542 Views
  • 1 replies
  • 0 likes

fonehouse three pay monthly sim registration problem

Hi,Just purchased a pay monthly sim from fonehouse but I cannot register. I've clicked the register button, entered an email address and password but I get an error "Please check the details you entered are correct. If you still encounter an issue, p...

derm2023 by Fledgling
  • 2200 Views
  • 2 replies
  • 0 likes

Cancellation

HI I AM WITHIN 30 DAY COOLING OFF PERIOD, BUT I HAVE CALLED THEM EVERY DAY THIS WEEK AND THEY SAY SYSTEM OUTAGE, HOW CAN I CANCEL THE CONTRACT??? I HAVE CALL RECORDINGS FOR ALL OF THEM JUST TO PROVE IT IF NEEDED

Ah1706 by Fledgling
  • 1796 Views
  • 2 replies
  • 0 likes

Official 'Tier 2' support line on the My3 login issues

I got put through to 'Tier 2' technical support on chat.  Apparently they are aware of the My3 login issue and are working on a fix.In the absence of an official Three voice giving useful answers in this forum, here is what I was told on chat:We have...

taras by Regular
  • 3593 Views
  • 5 replies
  • 4 likes

Inept CS need capable support - porting messed up

I am a new customer to Thee, my number was set to port from EE. This has gone seriously wrong and the web chat has failed to resolve. multiple phone calls and 7+ web chats and they just don't get the problem. I have been left with both numbers but un...

Cannot login to my three app

Hi @ThreeUKSupport . Almost 2 weeks now with Three and still cant login to my account. All your call centre staff could tell me was "try again in a few days time". Many more than a few days has now passed and still no joy. Can you help? I just get th...

DCCop by Regular
  • 10315 Views
  • 15 replies
  • 2 likes