Scam calls from people claiming to be 3

[Hatshepsut]

Keep getting calls from this number: 03333381017 - by people with "offers" for my 3 plan. They are very persistent and I have good reasons to think they're scammers but just wanted to be certain they're not some overzealous subcontractors working for 3. 

[koevoet045]

I had a call come through from "John Smith Tyres", 01*********, claiming to be Three. I hang up almost immediately and reported it, but how can they call using the number from what looks like a legit other business?

[JonathanB]

Hi @koevoet045,

I'm sorry to hear this. If you check out our Fraud to watch out for page, there's more info on how to report this. There's also a section on spoofing there.

Essentially the scammers are using software to fake the number they're calling from, they don't actually have access to the number that is displaying, so it's extra important these days to not take a cold call on face value.

It's best not to share numbers on the Community, as you've mentioned, the number is belongs to another victim of the scam, and it's their personal data. I can confirm that Three never uses 01/02/07 numbers to call customers though.

Thanks,
Jonathan

[nearly_scammed]

I also had scam calls purporting to be from Three offering a great discount on contract, who could give my address and bank details, send Three verification codes and also I got the Three notification that my email had been changed.  Numbers 0122******* 07782****** and 03333381001 came up on my call history. 

[JonathanB]

Hi @nearly_scammed,

I'm sorry to hear you've also received these calls. I've removed the mobile/landline numbers from the post, as these are usually "spoofed" this means that there may be a real UK number, which the usually overseas, scammers are faking the call from. We don't call from 01/02/07 numbers, please report these calls using the advice on our Fraud to watch out for page.

Our staff wouldn't be offering you details like addresses or bank info, and in terms of receiving a code they may have been simultaneously calling or chatting with customer services to trigger this. Given you've mentioned they already seemed to have info about you, and that you received notifications about an email chnage, and particularly if you did confirm a passcode with them, I'd recommend to follow the steps here on the Report a problem page

Thanks,
Jonathan

[Unhappy2]

Same here 07828 919XXX called me. I have reported it.

[smasher_2025]

I have blocked my card but other my pII like address and bank details  they know, that is concerning to me they also know my monthly 3 bill

[JonathanB]

Hi @smasher_2025,

If you have a look at our Fraud to watch out for, and Report a problem pages, you'll find lots of help and guidance on how to report scams and suspected fraud with Three and other organisations.

Thanks,
Jonathan

[XkatX]

I've been receiving calls from a number 03333031021 is this THREE or a scammer? 

[figjamuk]

I am fed up of receiving calls from random numbers claiming to be calling from Three. I am receiving a call 2 or 3 times a week. I keep telling them I know it's a scam and stop calling me but they keep calling. It does feel like there is some kind of data breach at Three or there's some kind of inside job going on selling information. These scamming scumbags know I'm on Three somehow but I'm not falling for their **** Three you need to do something about these clowns and protect your customers (You know the ones, we're the people that spend money with you every month)

Please get this call center closed down.