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on 08-20-2024 06:08 PM
4 credit checks, all passed, 4 emails confirming the order, 8 PDF documents and 2 texts asking me what I think of the service. Still no email with a PDF Esign document, wait 72 hours and if you don’t get the email we can cancel the order and do it again. No way are they doing a fifth credit check as this will affect my credit rating, been a customer with these clowns for 12 years and it’s about to come to an end. Shame on you Three. Disgraceful customer service.
on 08-23-2024 11:31 AM
Hey ML
Sorry to hear you've been having these issues recently. We're going to investigate this internally to see what's happened here. In the meantime, try reaching out to our team on webchat as they can help further: https://bit.ly/3C43TKN
Thanks
Danni
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