Smartwatch Pairing Plan issue

[Darkstar]

I'm having trouble setting up a mobile plan with my Samsung Watch 5 Pro.  It keeps on giving me an error with "Smartwatch Pairing isn't available with you plan" message.

I do have the Smartwatch Pairing as an add-on to my Unlimited Data Unlimited Minutes plan and using a Samsung S22 Ultra.

[JonathanB]

Hi @Chunnyb,

Sorry no news on this yet, but the last update I heard is that we are exploring options for Business so hopefully support will be added in the future.

Thanks,
JonathanB

[Darkstar]

Hi @JonathanB,

Op here.  I'm assuming the pairing plan now works with the older plans like my Unlimited plan as I am now getting a E53305 instead.

[JonathanB]

Hi @Darkstar,

Yeah we've put some system updates through, so the older plan ought to be compatible. I've had some feedback that the Galaxy wearable app from the Samsung store is the one to use rather than the one in Play store if that seems to help?

If you're still running into issues setting this up, let me know and I'll get you in touch with a support team that can look into it further

Thanks,
JonathanB

[Darkstar]

Hi @JonathanB,

Please do as I am still having trouble with it.  Both Play and Galaxy Store Wearable version of the app don't seem to work since I'm always getting that E53305 error.

[scottnye1978]

Sorry to hijack but I am having the same issue with a Galaxy Watch 3 which I just purchased.  Getting told watch not supported, and when speaking to Three customer services, they dont know anything and keep referring me to the app to buy the pairing (which is not possible.

Can anyone tell me

1) is the Galaxy watch 3 currently/ever going to be supported?

2) how can I buy the pairing option?

thanks