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Conversations

Three pay not working

I've had issues with three pay on and off for the past year. It finally seemed to be working fine up until the end of august. At that point it kept saying there was a problem any time i tried to purchase anything on google playstore or even playstati...

Three pay not working?

I moved to sim only a couple of weeks ago, and ever since my threepay doesnt seem to be working despite them changing my spendcap to unlimited. Ive had 2 subscriptions declined in the last week due to this. Are there issues with threepay?, Three Pay

Zeo0710 by Fledgling
  • 1600 Views
  • 3 replies
  • 0 likes

Best solution PAYG random data charges while (Go) Roaming

I’ve had PAYG, with included Roaming (Go Roam) for a few years. Never had any problems but for the past month or so, Three has started randomly charging for data, both in Europe and the USA. I’ve always kept £10 credit, in addition to the normal mont...

chasr by Regular
  • 4562 Views
  • 11 replies
  • 0 likes

Credit Check Default - Missed Payment

Hi,I cancelled my broadband plan in August as i no longer needed it and was told i had a £0 outstanding balance.I received no correspondence after from three that i owed them anything.I have now received a default on my credit score, i contacted thre...

ryan249 by Fledgling
  • 1533 Views
  • 1 replies
  • 0 likes

Upgrading with a week left

Hi all,I'm due to renew/upgrade my contract on the 8th (a week from now) and after checking my options I'm still going to be charged £25 just to renew early even now!Do I need to wait until the actual 8th so I'm not paying anything extra or am I goin...

Squinee by Fledgling
  • 941 Views
  • 2 replies
  • 0 likes

Best solution Change of surname

How long does it take to for your surname to change in your account when you request it? My contract is up in a few weeks and I cannot renew it until the surname on my account matches my new surname with my bank

Lmac by Fledgling
  • 710 Views
  • 1 replies
  • 0 likes

Motorola G6 - Data but no voice calls

I pay for 5 phones a month, one of which is for my mother-in-law who is 87. Her phone (Motorola G6) is supposedly 4G compatible (I checked last time she came to visit, she lives about 100 miles away) but today, whilst she had data and was able to cal...

Skey by Fledgling
  • 9332 Views
  • 17 replies
  • 5 likes

Data packs

when your data runs out and your add on is still active, why do u only give options to buy expensive low data packs with your balance, I bought a £15 top up hoping to buy a new high data add on and I couldn't get it as my addon was still active, usin...

Smokey by Fledgling
  • 674 Views
  • 1 replies
  • 0 likes