System failures of login, registering, porting and DD's.

[sc1999]

There have been many posts over the last few days complaining of problems with login, registering, porting and DD's.

It's about time one, or more, of the moderators addressed these issues and it is quite clear, that 3 is suffering a bundle of issues.

May we have some honesty acknowledging that there are issues and a post at the top of the page giving 3's customers some real time info.

Thank you.

[dannyatthree]

Porting hasn't gone well (even though three believes it has) as my old sim is still active. Account isnt working either. What a mess - I contacted three several times but no resolution

[Hinks89]

Having same problem logging into my new contract account. I get a brief look at my account before it goes off and gets replaced with the something when wrong message. Spoke to loads of people on chat but they have no idea 

[Serf]

likewise, and it is now July 18th

[DaveR]

Same thing happens to me!

[Njck]

I've spoken to more than 10 people over chat and phone at this point, all of them clueless. Not sure 3 know themselves there's a problem

[Serf]

spent all weekend trying to register.   and yesterday.  and today.    I assume that this is the usual total dismissal of consumer rights or any type of customer service so very familiar here in the UK.  I think it is a huge set of system failures possible to do with Voda merger.  But absolutely useless.

[sc1999]

PS: sorry if you are upset that you are not getting a response from members of the community but most of these issues need to be sorted by 3 and only the moderators are 3 employees. Otherwise we do try our best to help.