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Early upgrade

So my contract isn't up till may 25 went online and it says no upgrade fee today to do an early upgrade. Only device plan left to pay for the remainder of it. I don't have a device plan in place. Went on live chat and the customer service was insisti...

Ptay by • Fledgling
  • 941 Views
  • 7 replies
  • 0 likes

Secure Three phone numbers.

Are the phone numbers 0333 338 1031 and 1062 actually Three. I’ve been contacted by them re my contract and want to feel secure to communicate with them.

CliveC by • Fledgling
  • 1458 Views
  • 2 replies
  • 0 likes

Suspicious emails

Tried my best to attempt live chat no one ever available, received an email from three today with an order number to say it had been cancelled, but I have not ordered anything, just want to know if this is done type of scam, anyone else had this befo...

Account

I have been trying to change the account ownership for over a year and every time am getting told on live chat that this is impossible and the minute and to try again in a few weeks. Been told this multiple times over the last year! Then when I ring ...

bethanyt by • Fledgling
  • 319 Views
  • 1 replies
  • 0 likes

Cant create account

I've started on a new contract on three but when I try to create an account for the phone number it just says make sure the details you have entered are correctIt's a brand new account how Can the details be wrong?

Djames by • Fledgling
  • 287 Views
  • 1 replies
  • 0 likes

Three or scam

Hi I received call from a mobile number regarding an upgrade offer. After I questioned him about the mobile number he called me from a number starting with 0333…..he also emailed the offers from promotionthreegmobiles.co.uk@gmail.comis this a fraud o...

Sanil by • Fledgling
  • 477 Views
  • 2 replies
  • 0 likes

Proof of usage

My phone is lost. To get claim , I need to send them proof of usage document from three.A letter showing handset details including IMEI no. , along with the first and last date used with the sim.my phone was iPhone 16 pro

Manpreet by • Fledgling
  • 279 Views
  • 1 replies
  • 0 likes