Accounts and services - Get support for Three services

Special Customer Offer sim only..120 gb for £10 pcm go to app if you're a customer. Uh? £16 i

Why can't I buy the exclusive customer offer. Sim only 120gb for £10pcm. Then if your a customer go to app. Ok then what ahh its £16pcm. I have given up I'll change provider it seems so much easier.

Can understand we’re all my money and my 100 gig

100gig last month and it has all gone now I never ever use 100

Voicemail saved messages

Hi, I didn't know that saved voicemail messages get deleted after a while. Is there a way I can retrieve them? They were from my dad who recently passed...I'm so upset with myself for not saving them differently

Cannot view my Kids accounts

Please can someone help. I have seen some threads on here previously about parents who signed up as their children's account holder under their email address and now cannot access their account details through the 3 App. Every time I put one of my ki...

Contract Ending

My 24 month Contract runs out on the 14/09/2024.When a contract ends it should end on that day.Why do i have to still give a 30 day notice and still be charged.

Request for Date of Last Usage

Dear Customer Service, I need to obtain the “Date of Last Usage” for my device. Could you please provide me with the most recent date when the device was used? For reference: • Mobile number: +44 **********• IMEI number: 3*** Thank you for your assis...

Best solution Upgrades

Are upgrade offers identical between Live Chat, phoning 333 and going into a Three Store ?

Scam phone Calls

Not help needed however a warning for others, received a phone call today from someone claiming to be from Three offering me a lower contract. They asked for the amount I pay monthly (gave them the wrong amount) if the last 4 digits of my phone numbe...

Data-only SIM useage

I have a 3 "traditional PAYG" mobile broadband, data-only sim (marketed under "internet with legs") that i use in a tablet. It came with 24Gb of data that lasts up to 24 months.Is there any way of finding out how much data i've used (an/or have r...

Roaming

We have a contract with three on both our phones, Going to USA and reading on here about the problems customers are facing using phone there. What are we supposed to do to enable phones to be used

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