Accounts and services - Get support for Three services

Scam calls?

Hi, I'm getting lots of very persistent calls advertising a "too-good-to-be-true" promotion (50% off my monthly bill for being a loyal customer and a free set of airpods), which normally I'd write off as a scam straight away, but they know a lot abou...

Wrongful issues with entering credit default against me

First they changed prices randomly, leading to my debit arrangement going awry. Then some bills got paid a little late. Unfortunately the bill for July 2024 was not paid on time, but when I received a physical letter in September I paid it in full on...

Cancel my daughters paramount subscription

I want to cancel my daughter’s paramount subscription , her account is linked to mine .

Roaming in Australia

I am going to Australia for 30 days from mid December. I currently pay around £70 a month but I don’t have any go roam passes when I log into my app online. So far as I understand I will need to buy two 14 day passes and a few extra days. Overall my ...

https://www.three.co.uk/account

what is going on with you logon services, every time i want to complete a transaction i have to log back into to account

I cancellled by contract within 14 days and I am still being charged

I just bought a 24-month SIM by mistake with the help of customer care. I called customer services to cancel my contract within 2 days (they have 14-day cooling off period). My monthly bill came and it includes payment for the cancelled SIM.

Upgrading 90 days before end of contract

Hi could anyone please advise on the following:I have a three business 24 month contract which is due to end on the 31st December 2024. I was told I can upgrade 90 days before this date without an early upgrade fee?. Is this true as I thought I can o...

No signal in the house

We can not get a signal in the house since 2 days. Is there an issue locally in the Stroud area?

Absolute disgrace.

I spent over an hour yesterday with the online chat service trying to add a phone number onto my existing three account to manage online. I have three different 3 phone numbers to manage as I pay the direct debits. This is totally unacceptable that ...

Help for my account

hello i tried to connect my account but they said error

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