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Conversations

Trade in

3 has had my trade in phone for over 3 weeks now and told me that I would get my refund to my account within 5 days........this was 12 days ago and only just been told after 4 chats online that it went into my 3 account today and would take another 7...

Smartphone pairing plan support

Hi have a huawei watch 5 pro.  It's capable of pairing plans. But when I try it says carrier is not supporting this device.  Are we getting support or do I need to switch providers. As this was a main selling point of the device and three! Thanks 

Drassini by Fledgling
  • 455 Views
  • 1 replies
  • 0 likes

Best solution Change the date of direct debit

Hi I want to change my direct debit date I can’t find any option in application can you please tell me how to change the date. Thank you 

Taha by Fledgling
  • 1152 Views
  • 2 replies
  • 0 likes

Data Roaming not working

 Hi, hope you are well.I was wondering if anyone could help or advise me please. Im on a contract with Three, but for as long as I can remember, my data roaming doesnt work. I have 28 day passes to use as part of the contract and am able to make and ...

Raviyo by Active
  • 872 Views
  • 2 replies
  • 0 likes

Current bill

I’ve just returned from holiday and want to check what charges for data I had while I was abroad on a cruise  on the 3 app it shows my current bill but it seems to only go to 27th May  how can I find out what has been spent up to today’s date eg a ‘l...

123Fran by Fledgling
  • 795 Views
  • 4 replies
  • 0 likes