That date of birth doesn’t look right, please try again

[HC1]

I get this message when i tried to port a number from vodafone - I am using the correct DOB 

how can I resolve please

[Geluk]

Ring Cust Service on 333.

[Gemmat]

Have you received my message 

[FemsJ]

Hi I'm also getting this message, did you get any resolution to this?? 

[EJB]

I am also having this issue

[JonathanB]

Hi @HC1, @WADEY23,

We think we've spotted an issue that might be causing this to happen for a small number of customers. I'll send you both a PM to get you in touch with some colleagues that can help arrange the number transfer.

To view your private messages on the community, click on your avatar image in the top right of any community page, then "Messages".

Thanks,
JonathanB

[BMcC274]

I am having the same problem. Can you help me with this?

[JonathanB]

Hi @BMcC274,

I've sent you a private message to get you in touch with some more help now.

Thanks,
Jonathan

[JillB45]

I'm having the same problem.

[JonathanB]

Hi @JillB45,

I'll PM you some more info now.

Thanks,
JonathanB

[heath_chaplin13]

hi i’m having the same issue, cheers.