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Bitdefender

After adding Bitdefender to my account I received a email from 3 to say welcome, but know link in the email.Yes I'm registered with 3, been customer for month and half.Thanks in advance.

Best solution I've been scammed from someone claiming to be from three

I've been scammed by someone claiming to be from three. I received a call offering me a slightly reduced monthly price for 12 months because I've been a long time customer. I wasn't particularly bothered by the reduced price but I went along with it,...

BJC1992 by • Fledgling
  • 1693 Views
  • 4 replies
  • 0 likes

Scam Call was recorded.

I received a scam call from 02*********, claiming to be from Three. The woman on the phone claimed she wanted to confirm I was happy with my services. I've heard of scammers often asking "Yes/No" questions while recording the call, and then using voi...

TKC1079 by • Fledgling
  • 590 Views
  • 1 replies
  • 0 likes

Tried changing payment date

I've tried changing the payment date on my account to 24th of every month I'm always told its been sorted then the following month it's changed back again this has gone on for 5 months. They then offer a promise to pay on the 24th but this then says ...

Best solution Age verification

Why is there an age filter in my account ? Can you take it off , I had this conversation with you a long time ago , why is it still there ?

Krod123 by • Fledgling
  • 1246 Views
  • 3 replies
  • 0 likes

Roaming add on

I want to add on £12 7 day roaming but it doesn’t give option to select start date. I therefore assume that if I buy it today the 7 day period only activates when I land abroad? (I want to buy today - activate from 4th if possible) 

Emmap1 by • Fledgling
  • 356 Views
  • 1 replies
  • 0 likes

Not receiving calls from other providers

I was with o2 for the last couple of years and decided to switch to Three on Monday.after providing my PAC to three and switching fully from o2 to Three. I am unable to receive any calls and msgs from other providers such as EE, gifgaff, o2 etc. plea...

Kholoud by • Regular
  • 1315 Views
  • 6 replies
  • 0 likes