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Conversations

Upgrading

Anyone having trouble upgrading? I've tried so many times and waiting the 72hrs after ringing about the problem. Still can not get the system to take the 4.99 delivery fee. Can't collect from store because they only take photo ID which I do not have....

Afreem by Fledgling
  • 198 Views
  • 1 replies
  • 0 likes

Paying after contract cancellation.

Three services have been appalling. I have had to cancel 3 lines and a subscription. They tell you to contact to cancel your contract. But it’s all a scam, or why do you have to bill people for lines that are not active? Why do you have to bill someo...

Dee1 by Fledgling
  • 239 Views
  • 1 replies
  • 0 likes

Charge to mobile

If I wish to use my number to pay for something just say slot games or something will I just be able to or does it need to be requested 

Pandakat by Fledgling
  • 242 Views
  • 1 replies
  • 0 likes

Top up amount disappeared

HiMy £20 top up has vanished from my balance when I proceed to purchase a 14 day data pack on the automated telephone service. (444) please can anyone advise me? Thank you. 

BlueBoy by Fledgling
  • 308 Views
  • 1 replies
  • 0 likes

Best solution Not existent signal

07*********    Mobile broadband only account. Please check my service.    Once again    very slow now  not usable   I have managed this contact from my secondary. Phone which is on an asda sim  signal  is great         My problem is I am on smarty  w...

Frustration with Account Issues

I am extremely frustrated with my recent experience with 3. A couple of months ago, I reached the end of one of my contracts and made an in-store change. However, I have just discovered that 3 continued to charge me for a tablet that was supposedly i...

Scam call regarding Black Friday

Hi there,  I got a phone call from: 070 **** ****  it was regarding a Black Friday offer that I’d been preselected for 40% off my current deal. They seemed to have all my details that three would have. I was wondering if this was genuine? It caught m...

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Vin_co by Fledgling
  • 213 Views
  • 1 replies
  • 0 likes
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