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Billing

I received a bill from the first day of connection, meanwhile I thought that the first one month is free.

When calling Three options system is useless

I was looking to buy a new phone from Three, but a PAYG phone: I already have a sim contract. So I go to the shop, click on 'PAYG' phones, look through the list of Apple phones available and the various prices, click on on, then get taken through to ...

Nightmare trying to upgrade

I have just spent nearly 4 hours trying to upgrade my 2 handsets to have encountered such poor customer service and to be told that 6 applications have been made so I have been sent to referrals dept whom I called and was told to chat again and get t...

Mommac by • Fledgling
  • 304 Views
  • 1 replies
  • 0 likes

Turning off 2 factor login

Is it possible to turn off the 2 factor login? I am.on a different device and when I try to login in I always get asked for a text code. I need to turn it off if possible? 

Brich by • Fledgling
  • 237 Views
  • 1 replies
  • 0 likes

Account name changed

I have been paying for my kids mobile phones for years & all 4 accounts including my own were all in my name. Someone at Three has changed the name on the account to a different name & so because of that Three are refusing to discuss the account char...

Leah1 by • Fledgling
  • 400 Views
  • 1 replies
  • 1 likes