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on 06-28-2022 02:16 PM
The new my3 App is great on phones - but not for iPad ( what can we not have horizontal view - & sized for ipad ) but also - trying to select ‘upgrade plan’ pushing the graphics off the screen to the right - so not usable 😵💫….
Any plans to fix this ?
on 07-13-2022 10:57 AM
Hey Clever-Trevor,
Thanks for highlighting this issue. I've passed this feedback onto the team that develop the App updates. Is there any chance you can reply with a screenshot that displays the issue (assuming you can block out any private info of course)?
JonathanB
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on 06-29-2022 03:10 PM
Hey Trevor, thanks for joining Three Community 😊
Thanks for your feedback on the Three app too. The team are always working to make the app a super handy way to manage your account, so we appreciate your thoughts on this. You'll find some support on My3 and iPads here: https://bit.ly/3NtLpc2
In the meantime, you'll find a section in the app's menu called 'App and support'. From there you can pop on a Live chat to discuss your upgrade options.
Hope this helps,
StephR
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