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Three app

TxylorUK
Fledgling

It’s asking me to re Register to my account but I don’t know what email was used with this three account and I need help

4 REPLIES 4
VictoryV
Fledgling

And me and I held on the phone for 20 mins for someone to answer - I had to delete the app and reinstall - that didn't work, I tried on my computer - and after even more time - three hung up on me - not very impressive when its a three problem..... 

iron_115
Fledgling

The same thing is happening to me!

JohnD
Community Support Team
Community Support Team

Hey @TxylorUK 

That's frustrating! Easy done! In case this still isn't resolved I'll send you a PM to get you in touch with some colleagues that can help.

To view your private messages on the community, click on your avatar image in the top right of any community page, then "Messages".

Thanks,
John

sc1999
Local celebrity

Hi, please see the attached link as the only solution seems to be to message a moderator and there is a link to him in the post.

https://community.three.co.uk/t5/Account-and-services/Cannot-re-register/td-p/15230