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Contract

Hello I've recently signed a new contract which ends October 2026.On the home page it shows all allowances ending the end of this month. It does however show correct info re contract elsewhere. Why?Thanks Paul 

Paulmc77 by • Fledgling
  • 278 Views
  • 1 replies
  • 0 likes

Proof of Usage

Insurance requested to provide proof of usage, but in order to do that ,three asked to sent Invoice with IMEI number, most companies do not provide such documents, including Google, how I could obtain proof overvise? ,I do have phone, box,(could . br...

Luk by • Fledgling
  • 412 Views
  • 1 replies
  • 0 likes

Connection problems

Is there any problem with the network? My unlimited services are suspended because of a spend cap that I didn't set up. Can't call Customer services and the message on my account says I need to...

Miila by • Fledgling
  • 410 Views
  • 2 replies
  • 0 likes

Not able to view bills - whats that about?

I want to look through my bill history and work out what I am using on my data but am unable to access my previous bills.  Why are they withholding this?  I had to raise a request for them to be emailed which will take up to 48 hrs!  I am pretty sure...

Danap by • Fledgling
  • 949 Views
  • 1 replies
  • 2 likes

Outdoor hub

At the end of my contract with my home broadband wanted to get the external hub but three won’t let me because my signal is good is there a way I can get this on contract if not I would just cancel ??? 

Stefan18 by • Fledgling
  • 674 Views
  • 5 replies
  • 0 likes

Three trying to bill after cancellation

Hi, I took out a 30 day rolling home broadband plan in September. The 5G did not work in my flat despite the coverage checker and so I cancelled the contract within an hour of receiving the router on 16th September. I returned the device and RM confi...

Hwils8 by • Fledgling
  • 487 Views
  • 1 replies
  • 0 likes

Trade in payment not received - scam

Still not received payment from phone trade in. The payment was released on 19th October. They say wait 5 days it’s now been 13 days.Anyone else having the same, it says on three website quick pay out not impressed at all. It’s false advertising Con...

Mary7 by • Regular
  • 1494 Views
  • 8 replies
  • 1 likes