Accounts and services - Get support for Three services

Iphone 16 pro Delivery

Hello everyone Just for fun to keep everyone in the loop, when we all expect our new iphones. I got an email from three at 11:12pm from DPD saying 'We're expecting your Three parcel' I am hoping I get it today but Im sure it wont as still no updates....

App issues- returning three customer!

Hi all! I have recently returned to three with the same number I had with them in 2022. When I got my new sim I signed up and everything was working fine. My old number then transferred over and the app is now showing “you have no active plans”. When...

3 app and website log in

I can’t get into my log in page on both 3 app and website. It’s showing white blank since yesterday. I’ve deleted and reinstalled it a couple of times and restarted my phone as well but it’s still not working.

strange

cant log in in to my three app , try on browser nothing works keep loading

Can’t access account on My3 or website

I can’t access my account through either My3 app or website. Using an iphone. My3 app displays blank white page only. This started yesterday. I have uninstalled/reinstalled etc. Anyone have any ideas?

Best solution Call from 01865 ****** (Oxford) today claiming to be from 3 mobile promotions??????

Call from 01865 ****** (Oxford) today claiming to be from 3 mobile promotions??????

Three network cant sign in just a blank page

Cannot get into my account vier my3 app or website to top up, both won’t let you login to access your account balance just goes blank when trying to do so. Is there a problem with the three network at the moment?

How to choose a home broadband plan when I cant log in

Hi,I have both a 3 mobile and home broadband plan and my home broadband plan is now out of contract. I can log in to my 3 mobile account on the web no problem, but there's no option there to switch to managing my home broadband account. Even on the T...

Third party charges

My Netflix account was compromised and neither Three nor Netflix can cancel my account, so I’m getting billed £17.99 a month for something I cannot access. the email address on Netflix has been changed from mine yet has my bank and phone details and ...

Refund For PAYG Credit - How to Contact Three?

I terminated my Three PAYG phone a few days ago and had some credit remaining. The email I received with the PAC advised I can apply for a refund and the link takes me to the Contact Us page. I telephoned Three on 03333381001 however the self serve I...

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