Home
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Three+

MZone
Key player

on ‎10-05-2022 06:28 PM

on ‎10-05-2022 06:28 PM

I have just transferred my number but my Three+ is still showing the original Three number. How do I go about updating this?

Labels:
0 Likes
2 REPLIES 2
StephR
Employee
Employee

on ‎10-07-2022 06:12 PM

on ‎10-07-2022 06:12 PM

Hey @MZone, welcome to Three and to Three Community.

Is this still proving to be an issue for you? Have you tried uninstalling and re-downloading the Three+ app?
Did you transfer your number from another provider, or did you move it from an older Three account to a new one?
Is the number showing incorrectly in the Settings of the Three+ app? Is this stopping you from redeeming any codes or entering any draws?

Let us know, and we'll figure out the next best step for you.

StephR


Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query. 


0 Likes
MZone
Key player
In response to StephR

‎10-07-2022 07:03 PM - edited ‎10-07-2022 07:05 PM

‎10-07-2022 07:03 PM - edited ‎10-07-2022 07:05 PM

Hi @StephR 

Thanks for the welcome 🙂

I ended up just logged out of the app and then re registered using my number ported from Vodafone and sorted now. FAQ seams to suggest it updates itself but obviously not the case?

0 Likes